Loan Care Credit Decision / Underwriting Complaints

Review and analysis of over 11 complaints against Loan Care

Loan Care consumers have reported over 11 official complaints related to Credit decision / Underwriting. Out of the 11 consumer complaints against Loan Care, 9% were disputed by the consumer (i.e. the consumer was not happy with how Loan Care responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Loan Care resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Credit Decision / Underwriting Consumer Complaints


Loan Care Mortgage credit decision / underwriting

February 3, 2017 - Hi - I need help with loadcare. They are charging me late fees when late fees should n't be applied and can not help with this issue via phone support. They 've told me several times that I have to go through their email services, which I have for the last four months and the emails go un-responded to. The good thing is they send you an email which shows that the email has been received and sent. What are my options? Link : - : - - -. - - - Loan number : - I need all late fees, that should n't have late fees applied back to my account. Thanks -...

Read more

Loan Care Mortgage credit decision / underwriting

November 4, 2016 - My Mortgage lender, since 2012, has been - Mortgage. I am attempting a refinance with another company. My credit score is around - and all is in order. - Mortgage lists me as current and up to date. Unfortunately, LoanCare is reporting me as over 120 days delinquent on the same loan held by - Mortgage. With this blemish on my credit report, I can not get the funding for the refinance....

Read more

Loan Care Mortgage credit decision / underwriting

June 25, 2016 - My second mortgage was sold to LoanCare. After a leak in my home created considerable damage, I started receiving checks from - to pay repairers. Checks were sent to LoanCare to endorse. When the amount reached $20000.00, LoanCare put numerous obstacles in our path - a variety of paperwork from numerous people, checks that had to be returned because they were made out to the wrong person etc. The final straw was a check made out to me and - subcontractor ( I had to pay - different contractors ). I must now send this check back once again without confidence that I 'll ever get the mo...

Read more

Loan Care Mortgage credit decision / underwriting

April 7, 2016 - I missed a payment in -/-/- with Loan Care. I applied several times for a Loan Modification, but was turned down each time. - -, they contacted me for a loan modification. Loan Care signed me up for their loan modification program. I had to make a payment -/-/-, - -, and the - of each month, which I did. I used my debit card, and noted the name of the person to whom I gave the payment, since they would never give me a confirmation number. - -, Loan Care turned my account over to - - - ', which is another division of their company. I continued making my p...

Read more

Loan Care Mortgage credit decision / underwriting

March 23, 2016 - My mortgage was with LOANCARE SERVICING from -. I began a modification in 2014 where my payments were made on time and I should not have been reported late to the credit bureaus. I thought all was reported ok until recently I had my credit looked at as I am in the middle of purchasing a new home and indeed LOANCARE reported me late for those months. I was horrified and very angry when I saw this because multiple representatives told me this would not happen. this is quite the tarnish to leave on my credit and I am very unhappy as to why I was lied to and how this has affected my credit scor...

Read more

Loan Care Mortgage credit decision / underwriting

March 2, 2016 - I have a Mortgage with - - which was serviced by LOANCARE. The mortgage was recently refinanced and paid off. I inadvertently sent in a loan from my bank 's web bill pay after the loan was paid off and that account number was closed. I have been trying for close to a month to get the money refund. Three phone calls just today alone and I was shuffled from one customer rep to another repeating the same information over and over. I have called LOANCARE 6 prior times and fax them the info they asked for which they said they did not received. I even verified the fax number was correct with a...

Read more

Loan Care Mortgage credit decision / underwriting

August 1, 2015 - - - - - - - - fl -Loan # -To whom it may concern, Recently I enrolled for equity accelerator program, however, I change my mind and canceled it couple days later.I thought I have 90 days from the day after the enrollment. I do n't know that they count back in 2013. No boby explain for me before they reinstate my enrollment.I call to request enrollment fee to be waived because of the lack and unclear explanation. I though when I cancel the program the enrollment fee is not be charge That why I canceled the program. I am writing this email to request the $290.00 enro...

Read more