Review and analysis of over 80 complaints against PNC Bank
PNC Bank consumers have reported over 80 official complaints related to Credit decision / Underwriting. Out of the 80 consumer complaints against PNC Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 91% were processed in a timely manner. 4% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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PNC Bank Mortgage credit decision / underwriting December 2, 2015 - I applied to PNC Mortgage earlier this year to refinance my home mortgage and pay off my student loans. The bank, which holds my current mortgage, received my income data in the first few weeks of what turned out to be a five month-plus review process. It misleadingly encouraged me to proceed with the process, which cost me more than $1000.00 in appraisal and other administrative costs, telling me repeatedly I had been " conditionally approved. '' The bank made unreasonable and continually changing documentation demands on me and then rejected my application. I disputed the the bank 's decis... |
PNC Bank Mortgage credit decision / underwriting October 5, 2015 - I signed up for a mortgage with PNC. They provided an acceptance letter. Days before the closing they called me and told me that I no longer qualified for a 30 year mortgage due to debt to income ratio '' which had not changed since the initial approval. They told me that I now only qualified for a 7 year ARM mortgage ONLY. This information was broken to me days before closing. I had no way at that point of obtaining a new mortgage within a few days. I was so scared that I would lose my deposit that I was essentially forced into accepting the terms. Now, with the rate changing I stand to pote... |
PNC Bank Mortgage credit decision / underwriting May 30, 2015 - I am filing a complaint on PNC Mortgage ( PNC ), -, OH -. I have requested on many occasions INFORMATION and a refund of $3600.00 for Private Mortgage Insurance ( PMI ). Per the Home Owners Protection Act of 1998 ( - ), I am entitled a refund of unearned insurance premiums ''. I believe PNC is acting with malice, for if they cooperated with me in my request to obtain information I would act immediately to obtain a 78 % loan-to-value ( LTV ) ratio, which would cause PNC to lose forecasted interest payments and PMI. PNC has been completely uncooperative, and is breaking the law. They... |
PNC Bank Mortgage credit decision / underwriting April 20, 2015 - I was told I met the criteria for my child support to be used as income for my mortgage and that I was preapproved for a mortgage. I provided statements showing I received consistent funds from the exhusband then was informed that because he provided me with more than detailed in my divorce settlement, I did not qualify under the FHA guidelines. ( Which was odd because I was applying for a conventional because it cost less. ) When I called them out on it, they then took back '' their preapproval/Letter of Commitment and said that because his name is on the account with restricted access, depo... |
PNC Bank Mortgage credit decision / underwriting April 15, 2015 - I had a loan with National City Bank and subsequently learned that National City Bank had been sanctioned by the DOJ and CFPB for unfair discrimination against -/Americans and -. National City Bank was supposed to make payment on this class action law suit during the first part of this year. They have not paid and offer no date as to when they will pay or any substantial information. ... |