Fifth Third Bank Account Opening, Closing, Or Management Complaints

Review and analysis of over 448 complaints against Fifth Third Bank

Fifth Third Bank consumers have reported over 448 official complaints related to Account opening, closing, or management. Out of the 448 consumer complaints against Fifth Third Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Bank responded to their complaint) and 100% were processed in a timely manner. 24% of consumer complaints against Fifth Third Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


Fifth Third Bank Bank account or service account opening, closing, or management

December 28, 2015 - Fith third bank ( contribution reference # - ) reported inacurrate information to Early Warning system. As a result it reflects my report in a very bias way. After contacting Fith third bank on this matter, they ask for my information to see if they could resolve the matter. I.E. my account number or debit card number -, Business name - - - personal name - - -. After giving this info they informed that they didnt see anything that was reported. So im asking for this matter to be investigated and release of any negative info on my report .Thank you ...

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Fifth Third Bank Bank account or service account opening, closing, or management

December 7, 2015 - I got a change of address notification in the mail that I did not authorize. It was the same address but a different date that they changed my mothers account without authorization! This account has been closed since -/-/2014 however I do have - other accounts with fifth third! ...

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Fifth Third Bank Bank account or service account opening, closing, or management

December 1, 2015 - My bank account, savings, checking, as well as a credit Account had an address change that was unauthorized. I immediately called Fifth Third call center and spoke to - to be told my account address was changed via the phone. I asked to freeze accounts but could not be done on the phone so I went to the branch. The address was changed on my account by a person by the name of - - but why would that be in the bank notes and why would the bank allow another person to change account address??? I asked why the address would have been changed all they could tell me it was done on the phone....

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Fifth Third Bank Bank account or service account opening, closing, or management

November 30, 2015 - I am being contacted continually by 5th 3rd Bank at my place of employment via robocalls that are tying up my business phone line and filling my voicemail box. These calls are being initiated bu their collections department. I am not a 5th 3rd customer, not have I ever been. I have contacted 5th 3rd multiple times to inform them of this and to have the number removed from their system, to no avail. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

October 27, 2015 - I 've had a checking, savings, pre-paid cards and business checking for 1 year with Fifth Third. I have had issues with the bank the entire time I had an account. The bill pay did n't work correctly and I called several times because the bills did n't get paid on the correct date that the bank GUARANTEED. I received debit cards for the business checking that never worked. One night we were in the bank in the winter, going in and out the branch because they did not have an inside ATM - another disadvantage ) and the representative could not get the cards to work. They sent the cards several ...

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Fifth Third Bank Bank account or service account opening, closing, or management

October 15, 2015 - Wanted to close my bank account @ - bank. I was told there is a fee for closing account of $50.00 to close the account plus other service fee. After being on the phone for 2 hours trying to get this resolved, I get the vague answer that within banking guide lines that they have to charge a fee. Got a run around where they have transfered my call - times and the - agent said they could waive the fees. I originally open this account -/-/- when it was - bank and now - ...

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Fifth Third Bank Bank account or service account opening, closing, or management

September 19, 2015 - I have sent - faxes and - letter to Fifth Third bank ( - ) requesting that they close my saving account and send the remainder of my funds in a check to my address. I am ill and I simply do n't have the energy to go back to the bank branch which is - miles from where I live. I would have to take a bus, train and a shuttle to go back to the branch and round trip the travel would take 8 hours. Despite explaining this and asking several times that they close my account, the savings account remains open. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

September 16, 2015 - I had ask Fifth Third Bank on - in - - Florida, to close out my account because I had a lot of unauthorized stuff coming out of my account. I went and talked to - in that branch in the end of - of 2010 she was very rude and would not close out my account she gave me no expiation of why she would n't. I had money going into the account every week but they would take out the debts first and then the credit the check. Which caused us overdraft and then they charged all these fees. These - things not closing out my account and take out debts before crediting my checks that went i...

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Fifth Third Bank Bank account or service account opening, closing, or management

July 13, 2015 - I opened an account with 53rd bank and I made a $100.00 deposit into that account,2 days later they closed the account, they never sent me my money back and they reported my name - saying I still owed them money.But I did not make one single transaction in this account!!! ...

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Fifth Third Bank Bank account or service account opening, closing, or management

July 5, 2015 - -/-/-, I was called by Fifth Third Bank in the - of - to encourage me to invest money with them for better returns than expected with regular certificate of deposits which were often paying less than 1 % /year at the time. The investment banker recommended a 5 year stock CD offered through -. They told me clearly that, not only is my principal fully guaranteed, but that I would get a return of 7.5 % /yr to 12.50 % /yr depending on the stock performance. There were - stocks in the portfolio. Therefore, they ensured me that 7.5 % /yr return would be the worst case scenario. Howe...

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Fifth Third Bank Bank account or service account opening, closing, or management

June 2, 2015 - On - -, 2015 Fifth Third closed my checking account without notifying me. On - -, I went on line to check my balance and seen the account closed. I Called the - office in - Florida immediately, spoke to -, asked him why the account was closed and he said they did not want my business. I told him I would pick up the check, he said I could not pick up check, it was mailed to me on - -. On - - I called and spoke to -, told him I still did not receive the check and he said it would take 5-7 business days for me to get the check in the mail. On - - I called...

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Fifth Third Bank Bank account or service account opening, closing, or management

April 28, 2015 - I had an old account with firth third bank back in -/-/-. I paid the overdraft fee at the branch. to date this this information is still showing up in my check systems history. theyare reporting the account as inaccurate. ive given the documentation of payemetn ( - ) separate times. It is still on my report as of today - -. Im extremely furious and I wont them to be geld accountable for this inaccuracy, and remove this information. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

April 27, 2015 - This is an new issueThe bank opened up an account with funds obtained from a previous account. The Bank was mailing statements until recently. The address listed below was used to mail statements without my consent. - Fl -The statements have stopped being mailed. The bank has made no attempts to contact me concerning this issue. The bank has a policy to stop mailing statements this way when fraud occurs they are not responsible. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

April 24, 2015 - Order of events:1 ) I was notified of Bank Branch closing ; I recognized no other branch was convenient. 2 ) I entered Branch and asked to have my accounts closed immediately ; They stated completed. 3 ) Fast forward to yesterday. Attempted to add my name to newly married wife 's bank account in a different state ; Told by bank that I owed money on old - bank account due to auto pay against the account after my closure of it ... 4 ) I was willing to pay the amount though I should not have to. They say account debt sold to - -. 5 ) - - states 5/3 bank took back debt on -/-/2014...

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Fifth Third Bank Bank account or service account opening, closing, or management

April 20, 2015 - banking promotion is not applied although all conditions met, incorrect information relayed through secured messaging. At times I 'm referred to their internal marketing area? not sure why I need to contact them. Requested escalation and referred that I visit the local branch which is not convenient to visit -I commute for work. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

March 31, 2015 - I received a letter from Fifth Third Bank The curious bank '' that said through an envelope window ACTION NEEDED : Respond By - -, 2015. '' On the back side of the envelope, it said Time-Sensitive Materials Enclosed. OPEN IMMEDIATELY. '' This piece of mail was seen by my family members who assumed that this was very important that needed to be dealt with immediately. My family overnighted this mail to me so that I could handle whatever needed to be dealt with immediately. '' Inside was a Notification of Pre-approval '' for a platinum card. This type of deceptive advertisement has no...

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