Review and analysis of over 2 complaints against CrossCountry Mortgage Inc.
CrossCountry Mortgage Inc. consumers have reported over 2 official complaints related to Settlement process and costs. Out of the 2 consumer complaints against CrossCountry Mortgage Inc., 50% were disputed by the consumer (i.e. the consumer was not happy with how CrossCountry Mortgage Inc. responded to their complaint) and 50% were processed in a timely manner. 50% of consumer complaints against CrossCountry Mortgage Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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CrossCountry Mortgage Inc. Mortgage settlement process and costs October 5, 2015 - To whom it may concern : I applied for a fha - loan to repair some roof damage to my home. I have very good credit and a long and stable job history. The value of my home covered the increase easily. The loan took over 1 year to close. My loan agent charged me $3900.00 in points to lower my interest rate from 4.5 % to 4.5 % - no it is not a typo, no change in interest rate -. When I questioned him about this over the phone ( late closing ) he gave told me he was going to research it. During the closing I asked the escrow agent and she could not explain it to me. In order to justify ... |