Review and analysis of over 65 complaints against Reverse Mortgage Solutions
Reverse Mortgage Solutions consumers have reported over 65 official complaints related to Loan servicing, payments, escrow account. Out of the 65 consumer complaints against Reverse Mortgage Solutions, 17% were disputed by the consumer (i.e. the consumer was not happy with how Reverse Mortgage Solutions responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Reverse Mortgage Solutions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account November 30, 2016 - My mother 's home that is in a reverse mortgage caught fire in the kitchen. The home suffered smoke damage throughout ... There are two issues : 1. The contractor has not been paid by Reverse Mortgage Solutions , Inc . They are holding a check for over $29000.00. The check has been held for months. Obviously the contractor needs this and all future payments due immediately upon disbursement. 2. The insurance adjuster representing the Mortgage company did not include all work needed to make the home livable again. The adjuster needs to return and accurately assess all damage so the insurance... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account May 20, 2016 - SEE MY PREVIOUS COMPLAINT re : Reverse Mortgage Solutions ( RMS ) of - T- ( Reverse Mortgage Solutions - - - - - - - ) ILLEGAL ROBO-SIGNING OF MORTGAGE " ASSIGNMENTS OF DEEDS '', etc. Briefly, my elderly, -, - father got a reverse mortgage from - Mortgage ( now dba Reverse Mortgage Answers ) of - on - -, -. His mortgage was shrouded with fraud from day - when ( per an undated Underwriting Conversation Log ) even before he got that reverse mortgage an appraiser concealed from the underwriter the presence of a highly-visible, income-producing comm... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account May 4, 2016 - I have a reverse mortgage and the lender is trying to foreclose on me because for one month I had to go out of the country and I fell ill and they are claiming I didnt live there and they are also NOT willing to give me a payment plan to repay the taxes I owe in the amount of $11000.00. I offered a contribution amount and the rest in payments and they refused. I am - years old on a fixed income, I am going to pay. For $11000.00 they want to put an - year old on the streets. Please do not allow them to do this, I have other friends and their reverse mortgage servicer allows them payme... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account May 4, 2016 - Home damaged by hail storm -/-/-. Check amounting to $23000.00 received from - - on -/-/-. Check forwarded to mortgage company RMS, - - -, -, T- -, telephone # -, Loan # -, Date of funding -/-/-. Property address - - -, -, T-, -. Mortgage is a reverse mortgage. RMS acknowledges receipt of funds but will not release any funds to insured party. RMS also advises that only 50 % of funds will be released to insured party. No firm date is provided as to release of insurance funds. RMS also indicated payees on check will be Cont... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account May 2, 2016 - We purchased our home - - with a reverse mortgage originated by - - and transferred to Reverse mortgage Solutions ( RMS ). On - -, - we received a notice from RMS that we owed $1100.00 for delinquent taxes and insurance. I called customer service for an explanation and was told $790.00 was for insurance they paid due to a lapse of coverage of my homeowners insurance and $390.00 was for unpaid property taxes.Regarding the insurance charge : We have a Homeowners Association that covers the property and the policy at time of closing was a 3 year policy that did not term... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account March 24, 2016 - We obtained a Reverse Mortgage on our mother 's home via her living trust in order to provide her with in home medical care. Our mother passed away in -. Our loan was sold to Reverse Mortgage Solutions for servicing. We notified Reverse Mortgage solutions of our intentions to complete the terms of the living trust and sell the house to pay off the Reverse Mortgage in -. We were instructed by the representative of Reverse Mortgage Solutions that we would have three months to settle the trust and sell the house, and that if we could show the house was in process of being sold, we could hav... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account March 7, 2016 - During the last 5 years, - has had her reverse mortgage loan through Reverse Mortgage Solutions Inc. ( RMS ) In -, while in -, she was behind on certain payments. This causes RMS to notify her of her non-compliance and establish that if she did not emit these payments, she would be in default and her property would be foreclosed. -/-/-, - contacted - - by phone, a representative of RMS. During their phone call, an agreement was reached to make 60 consecutive monthly payments for the amount of $62.00 for a total of $3700.00. Another requirement of the agreement was to... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account February 11, 2016 - Dear - or - - -, - I am contacting you at the suggestion of MN Attorney General - -. I contacted the MN Attorney General 's office - -, - because of grave concerns regarding Reverse Mortgage Solutions ( RMS ), ( subsidiary - - ) business practices and how they use stalling tactics coupled with poorly trained customer service reps who loose paperwork, are rude, tell me I have done something wrong, etc., to keep me from purchasing my family property at 95 % of current market value. In -, - my mother was coerced into signing a reverse mortgage on a house... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account October 19, 2015 - I have a reverse mortgage and am getting threatening letters that I can lose my home because I owe - for property insurance even though I sent proof that my condo - provides it. ... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account September 29, 2015 - - letters sent to the mortgage institution in order to request the money is available, according to the monthly loan statement, and they did n't answer it. ... |
Reverse Mortgage Solutions Mortgage loan servicing, payments, escrow account June 29, 2015 - Reverse Mortgage Solutions, Inc. - - -, 2015 I received this letter Your failure to pay the property charges requires us to pay these expenses on your behalf. The total amount paid to date on your behalf, which you must repay is $160.00. ... |