American Internet Mortgage, Inc Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 22 complaints against American Internet Mortgage, Inc

American Internet Mortgage, Inc consumers have reported over 22 official complaints related to Loan servicing, payments, escrow account. Out of the 22 consumer complaints against American Internet Mortgage, Inc, 27% were disputed by the consumer (i.e. the consumer was not happy with how American Internet Mortgage, Inc responded to their complaint) and 91% were processed in a timely manner. 23% of consumer complaints against American Internet Mortgage, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

November 9, 2016 - I requested an escrow waiver agreement from my mortgage provider and learned there would be a $510.00 fee attached if I no longer wanted them to collect the monthly escrow fee. When I questioned - - at Aimloan ( - ) I was told this is standard procedure. Is this truly the case?...

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American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

November 8, 2016 - I have had Aimloan as a mortgage company for quite a few years and every time funds are due including an insurance claim, an over payment of insurance, and currently an escrow amount due they take months to make payment....

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American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

February 12, 2016 - I have had a loan with AIM since 2010, I have been paying twice a month all along. Well I am getting documents together for the sale of this property, and I find out that AIM has been keeping my first monthly payment in a non-interest bearing account until the second payment comes in and applying it all at once. I received absolutely NO benefit from paying twice a month like I expected. ...

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American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

October 22, 2015 - Aimloan.com either 1 ) is committing fraud, 2 ) has provided poorly trained employees, 3 ) is understaffed and not able to effectively resolve issues in a timely manner. I contacted the company to inquire of them on - -, 2015 that the mortgage payoff was sent per their instructions on a house closing completed by - - - -, CO branch Office : - on - -, 2015. Aimloan.com support department were unable to help me and would not escalate the case to a manager to research and solve the problem. The title company claims they followed the written instructions for the payoff e...

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American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

August 5, 2015 - The loss claim process at AIMLOAN is utterly disappointing. While all others in our neighborhood recently struck with a damaging hailstorm have all simply had their insurance claim checks endorsed by their mortgage companies within a day of receiving them and with no further strings attached, AIM finally sent the - of - checks, - weeks after I submitted the - forms of required paper work and they misspelled the roofing company so now I get to wait another week. They require all kinds of endorsements and inspections among - separate disbursements. I have a damaged roof waiting fo...

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