Highlands Residential Mortgage Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 1 complaints against Highlands Residential Mortgage

Highlands Residential Mortgage consumers have reported over 1 official complaints related to Loan servicing, payments, escrow account. Out of the 1 consumer complaints against Highlands Residential Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Highlands Residential Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Highlands Residential Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


Highlands Residential Mortgage Mortgage loan servicing, payments, escrow account

January 7, 2017 - I took out this montage in - - and paid it off with the sale of the property in - -. When I try to get back into my online account to change my address so that the Tax documents will get to the correct address it tells me I no longer have access to the account. I just logged in early -. When I call customer service they say the loan can not be found and asked me to provide my social security via email....

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