Bank of America Application, Originator, Mortgage Broker Complaints

Review and analysis of over 2,112 complaints against Bank of America

Bank of America consumers have reported over 2,112 official complaints related to Application, originator, mortgage broker. Out of the 2,112 consumer complaints against Bank of America, 26% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 98% were processed in a timely manner. 7% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Bank of America Mortgage application, originator, mortgage broker

April 11, 2017 - Dear Officer I am writing to report that Bank of America has never listened to its customers and has never looked into their mistakes. I followed the instructions of Bank of America but Bank of America did not keep its own instruction. Please ask Bank of America why they have - policies for the same transaction? Thank you! -...

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Bank of America Mortgage application, originator, mortgage broker

April 3, 2017 - In -/-/- I had a home mortgage with Bank of America ( $300000.00 ). In -/-/-, I filed for bankruptcy. At this time, BOA sold this mortgage to -. I had this mortgage re-certified with - during the bankruptcy. Never missed ANY payments, loan was never in default either with BOA or -. In - of -, BOA filed or claimed that my mortgage was delinquent and in collections at the sum of $330000.00? This information is reflected on my - credit report as a " Collection Account ''. This false information affects my credit status, my credit score and is incorrect. I believe B...

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Bank of America Mortgage application, originator, mortgage broker

March 16, 2017 - In order to purchase the house/property ( -, -, T- - - Myself and my partner completed Origination of the loan the application process. I had a good credit score with a smaller salary job and she had a low credit score but was self-employed and made a much higher income. -, -, said that she could still make the purchase work to ensure that my partner was on the Warranty Deed ( title ). She said how it is done is to list our incomes together but only use my credit score. If you look at my exhibit A : the Uniform Residential Application where is states who should be placed on t...

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Bank of America Mortgage application, originator, mortgage broker

March 12, 2017 - Bank of America promised me an interest only mortgage for a non-jumbo loan amount. Then as I was putting in an offer for a house the bank told me they had changed their qualifications and said no mortgage even though 1 ) I still qualified w the new criteria, 2 ) the new criteria was not accurate and does not exist. After six months of trying to get the promised mortgage reinstate w the bank ignoring me, with my even sending Bank of America the note from my doctor regarding my - they requested, the bank finally responded to me that they no longer offer the interest only loan. Was seeking wh...

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Bank of America Mortgage application, originator, mortgage broker

March 9, 2017 - I am contacting to explain my complete frustration and concern about the total lack of privacy and security exhibited by Bank of America during my loan modification eligibility process. When the process started, I initially had to set up a secure account online that I automatically assumed would keep my personal information safe and protected from cyber predators.I was then asked to provide personal tax details, banking and mortgage information via electronic uploads.This information unfortunately included my social security #, my bank account details and - information. I accessed the " s...

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Bank of America Mortgage application, originator, mortgage broker

March 9, 2017 - I applied for a refinance on my condo with my current lender, Bank of America, in -/-/2016. 20 year fixed rate on an investment property condo, 3.75 % fixed rate. During the underwriting process, it was discovered ( by BofA no later than -/-/- ) that there was an insurance coverage issue with my building. They did not notify me of this problem until AFTER the appraisal had been completed ( -/-/- ) and I called them ( -/-/- ) and it was too late to cancel/reschedule in order to avoid a $690.00 appraisal charge. At no time was I notified of any other issues/problems with the u...

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Bank of America Mortgage application, originator, mortgage broker

March 7, 2017 - Bank of America , National Association Successor by Merger to BAC Home Loans Servicing FKA Countrywide Home Loans Servicing, LP ( " Bank of America '' ) has never prepared for the last - years in recordable form an assignment of the mortgage from Bank of America to - trade name - ( " - '' ) in the -, State of Hawai'i, yet has, and continues to convey in all of Bank of America 's letters, court documents, notices, motions, and correspondents for countless years that Bank of America is the debt collector, the servicer, the investor, the creditor, the mortgagee, the lender, the not...

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Bank of America Mortgage application, originator, mortgage broker

March 2, 2017 - I applied and closed a - loan with Bank of America in - -. I rescinded that loan within the 3 day period allotted. Bank of America recognizes that I refused the loan but they still sent a Deed of Trust on my property. I have contacted, several times, the post-mortgage department responsible for the Deed of Trust but no one will contact me regarding whether the deed was recorded or not. I 've left messages and talked personally to their agents and was promised a status within 24 hours. My calls do not get returned, nor promised email sent. I just want to know that this deed of trust wa...

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Bank of America Mortgage application, originator, mortgage broker

February 28, 2017 - My ex-husband applied for a loan modification with Bank of America ( BofA ), while we were in divorce proceedings but still legally married, with the hired assistance of - - and - - of the now-defunct - company in - -. - and/or - forged my financial information and my signature on the BofA loan modification application WITHOUT my knowledge or consent. Along with the application, a court transcript of a divorce settlement was provided to BofA by - - ( ex-husband ) and/or - representatives who represented to BofA that it was a final divorce judgment, which it ...

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Bank of America Mortgage application, originator, mortgage broker

February 27, 2017 - I recently applied for a HELOC ( home equity line of credit ) with Bank of America ( " BOFA '' ) and they quoted me a $100000.00 HELOC at variable rate. Before asking me to run my credit, they told me their desktop appraisal provided a value for my property sufficient to cover a $100000.00 HELOC. I agreed to have them run my credit based upon the interest rate they quoted me and based upon the property value they quoted me. Had the interest rate they promised and the property value they quoted me been less than as represented by BOFA, I wuld never have allowed them to run my credit. BOFA i...

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Bank of America Mortgage application, originator, mortgage broker

February 27, 2017 - Someone by the name of -, - # - of -, A - is making outrageously erroneous statement ( s ) on -/-/2017 that BOFA Merrill Lynch - has a contractual relationship with Bank of America , National Association, and Bank of America , National Association acts as BOFA Merrill Lynch - as provided by the terms of the Mortgage. Go to first Attachment, highlighted on page - of -, and go to second Attachment....

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Bank of America Mortgage application, originator, mortgage broker

February 15, 2017 - I applied for a mortgage with Bank of America. After receiving the closing statements I noticed all of the closing estimates were considerably higher. I asked that they withdraw my application. Unbeknownst to me Bank of America ordered an appraisal on the property. I learned about it when my agent called me. they still continued to say that they did not. They billed my credit card for an appraisal that was useless to me. After I complained and spoke to the vice president They still refused to give me back my money. -- - phone AVP Sales operations - - - - Fl. -...

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Bank of America Mortgage application, originator, mortgage broker

February 15, 2017 - Hello, this is in regards to : - - - / -. - - - - - - # - and the careless, biased, negligent and possibly criminal way in which he handled my file and put a lien on my house and his incompetent assistant named - -. In a 90 day period, they put my through -, charged illegal fines and fees including an appraisal which was not needed and charged - and they were reckless and careless with my personal information. I would like a full investigation for a file for me - - regarding a purchase Refi....

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Bank of America Mortgage application, originator, mortgage broker

February 7, 2017 - The refinance application made on -/-/- with Bank of America was canceled without notification. I believe it was canceled on -/-/- however as of this date, -/-/-, I have only anecdotal evidence the loan was indeed canceled. I received further documentation from Bank of America on -/-/- showing loan estimates and loan program disclosures. It appeared to me that we were proceeding accordingly with completing the loan process. I have made several attempts at understanding why however no one at the bank has come forward with any answer. I also filed a complaint on line at the b...

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Bank of America Mortgage application, originator, mortgage broker

February 6, 2017 - I applied for a home loan at Bank Of America in -, NC on - -. I provided insurance information and agent contact information on the - unit condominium complex on - -. Closing documents were sent to me on - - for a closing date of - - - - -. I learned that BAC did not want a coinsurance clause in the policy. Evidence of adequate replacement insurance was provided to - but I was told on - - that the loan was not approved. Even if the criteria was valid, it was unfair to continue the loan process for 1.5 months and finally cite criteria that could ...

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Bank of America Mortgage application, originator, mortgage broker

January 13, 2017 - - CFPB : TARP Fund Recipient Bank of America violated RICO and TARP by interfering with and denying me HAMP/HARP. I demand to Close on the Refinancing effective -/-/-. Sincerely, - - - - - - - - - -, IL - --...

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Bank of America Mortgage application, originator, mortgage broker

January 12, 2017 - My complaint is toward Bank of America. My friend ( - ) and I ( - ) are buying an investment property. My friend works as an - - for a - company in - - being paid in - dollars. He is over there on a short tem contract. He is not scheduled to be back in the - until the beginning of - when his contract is up. - executed a Power of Attorney that gave me the right to sign on his behalf for the investment property purchase. The Power of Attorney was signed and notarized at the - - in - - by a - notary. I was just told by a BoA representative that th...

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Bank of America Mortgage application, originator, mortgage broker

January 5, 2017 - spent most of last year building my credit in preparation for a home purchase. In - or -, I called - to find out why they had not mailed my score to me yet. They told me my score on the phone, reported it as - ( I later received written notice that the score was - ). I called the bank and told the mortgage counselor my score and they advised me to have my credit run for a mortgage loan because if that was my score, I was ready to apply. I had been in touch with this bank periodically while my score was increasing each month. The bank ran my score and told me it was a -. I ask...

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Bank of America Mortgage application, originator, mortgage broker

January 4, 2017 - I have taken a loan from bank of America for $100000.00 and it started on -/-/2016. I get a statement from - the first - for this account from -/-/- to -/-/- when this account was never open on -/-/-. Then they say that I owe them $250.00, I have never received a statement for that amount and now they will debit my account for this $ - This is daylight robbery. No one will answer my question....

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Bank of America Mortgage application, originator, mortgage broker

January 4, 2017 - I began meeting with Bank of America 's mortgage loan officer, - - on - - back in -, It has been a constant - calling her and her never returning my calls. She has all my information and the customer service Bank of America gives is absolutely horrible. A common courtesy call saying she can not help me is something I believe you need to teach your customer service. I have also spoken with - the branch manager who promises me I will get a call back but that does not happen. I am very dissatisfied with Bank of America and am sorry they hold my mortgage. I believe - - s...

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Bank of America Mortgage application, originator, mortgage broker

December 30, 2016 - Bank Of America committed fraud with my personal financial information when I applied for a loan.We applied for a Lot loan in -/-/2006 where Bank Of America required us to state our income and have our employer verify our income-we did and they approved the loan.Without our knowing it Bank Of America altered the financial information we put on the application to obtain a mortgage insurance policy from - naming Bank of America as the beneficiary in the event of a default.We were completely unaware of any mortgage insurance policy and it is not on any papers we filled out.Our income was sta...

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Bank of America Mortgage application, originator, mortgage broker

December 24, 2016 - During -, neighborhood listings show marked increases in value. This trend continues throughout the course of -. Property Sales/ SF value range from $ - to $ - for the above referenced period ( attached graphic refers ). Been a Bank of America ( BoA ) Customer for 22-years. Complaint Basis : -/-/- : Loan application to convert to 15-yr conventional loan commenced with $550.00 payment. -/-/- : Rate locked at 3 %. -/-/- : Immediate neighbor 's property is listed for sale ( - Construction, same lot size, smaller home with Q4 finishes ) appraised at $ -. -/-...

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Bank of America Mortgage application, originator, mortgage broker

December 18, 2016 - I can give you more detail at a later date if needed but the condensed version is that I app applied and was accepted for a loan with Bank of America and through the process the amount that would be payable per month changed 4 times till literally the night before closing it was higher than I knew I could afford. I was not given that amount till I called my loan officer the night before because I did n't even know how much I was supposed to bring to the closing. I was n't given my final disclosure till 2 days AFTER the closing date!!!! I was NOT going to go to a closing without having the fina...

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Bank of America Mortgage application, originator, mortgage broker

December 16, 2016 - My mortgage was initially with Bank of America. In 2007 Bank of America transferred our mortgage to -. In checking my credit report. My mortgage is being reported as - times 90 days late in 2007. Our mortgage was never late!!! We paid Bank of America on time each and every time. They or - is falsely reporting this. Also, it is listed in 2007. When - got the loan they began charging us approximately $690.00 per month in PMI on a - dollar mortgage. This has to be against the law and unethical at least, price gouging a consumer. I have tried numerous times to get this straightene...

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Bank of America Mortgage application, originator, mortgage broker

December 16, 2016 - On -/-/2016 I received a call from a representative from the loan processing center of Bank of America regarding a recent application the under review. I believe there was premeditated intent to mislead me with the intent of gathering a statement from me with misleading questioning designed to profit their case against against me, under false pretenses this conspiring to deny me rightful credit approval has been propagated by several individuals therefore I suspect collusion. A further inquiry of this phone conversation will reveal several co-conspirators of this malfeasance of civil rights ...

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Bank of America Mortgage application, originator, mortgage broker

December 15, 2016 - I was informed via email on - -, 2016 - the day of closing - that Bank of America would not close my loan due to an active redemption period on the home. I had been working with - - since - -, 2016 when I received conditional approval. On - -, 2016 I submitted my loan application along with the sales contract and other related documents. The sales contract included a foreclosure acknowledgment. Throughout the loan application process, I provided requested documentation in a timely manner. I would also call - - to inquire about the status of my loan applica...

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Bank of America Mortgage application, originator, mortgage broker

December 14, 2016 - We have a home equity line of credit of - originally thru - -. which i have original paperwork. with - only payments and a balloon payment at the end of term, which was -/-/- originally date of loan -/-/-. In -/-/- we contacted BOA who now owns loan, for help with this, which we 've had numerous representatives or case managers. finally in -/-/- of this year, -/-/- we were granted a 40 year amortization loan. we sent back required forms thru -, BOA never received it. I had to call - to confirm delivery to BOA, which i did told BOA that our paperwork w...

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Bank of America Mortgage application, originator, mortgage broker

December 13, 2016 - I contacted my present mortgage lender, Bank of America, to attempt to get my loan refinanced for a lower interest rate ( instead of my 6.5 % ). I spoke with a representative by the name of - - - # - -. She advised me that Bank of America no longer does loans on anything with a VIN number. I have a mobile home that is on a fixed foundation with brick underpinning. The county tax assessor 's office classifies the property as Real property ( not personal ). The original underwriting attaches a lien to the land with the mobile home attached. In other words, the mobile home ca n't g...

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Bank of America Mortgage application, originator, mortgage broker

December 12, 2016 - I made an application on -/-/- for the Bank of America 's - BOA - - - - - - ) to replace my current BOA ELOC on my residence on advice of my BOA branch -. She made the recommendation because the new - will provide me a similar loan at a more attractive interest rate resulting in savings. As part of the application I submitted our -/-/- and -/-/- IRS tax returns. When I asked - I should provide any other documentation, such as -, social security - - etc, I was told it was not necessary because BOA has all that information in their system. T...

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Bank of America Mortgage application, originator, mortgage broker

December 8, 2016 - I recently applied for a residential mortgage with Merrill Lynch Home Loans. I had been employed with Merrill Lynch from -/-/2000 to -/-/2009. During that time I maintained - mortgages with them that started out at almost $900000.00 and until a few months ago when I sold - of my homes is down to a little more than $400000.00. During those - to - years I never missed or was late with a payment. My credit score has always been in excess of - and my income has stayed about the same. I recently decided to purchase another home a few blocks from where I currently live in orde...

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Bank of America Mortgage application, originator, mortgage broker

December 7, 2016 - Could n't be more disappointed and angered by Bank of America 's home loan department, specifically -, - ID : -, and his manager - -, - ID : -, at the - location in -. We 've been a Bank of America preferred customer for decades and have excellent credit. We met with - in -/-/2016 for a very low risk, low loan to value refinance on our vacation home in Delaware. We explained to - that we rented our home in the summer and spent time there in the off season. We also said we were shopping rates, as low rates were plentiful at the time. He offered us a lock on a ...

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Bank of America Mortgage application, originator, mortgage broker

December 6, 2016 - My husband and I chose to start the refinance process with Bank of America in -, WA in -/-/-. Our loan - requested information and we would send it over within a day or -. We paid for an appraisal which was done on - - 2016. We were asked for more documents early -/-/- which we provided. There was a 30 day period where I called and emailed Bank of America for a loan update and could not get someone to respond to me. Finally early -/-/- we heard that there were a couple problems and our loan - had a solution. We kept asking for updates either emails or phone cal...

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Bank of America Mortgage application, originator, mortgage broker

December 6, 2016 - I have been a Bank of America customer for over a decade, and my wife has been - for longer than that. I was pre-approved for a mortgage by - at Bank of America in -/-/- of this year. I was very up front about my income - salary, bonus, cash, stock, etc. ) which did not change through the underwriting process. Over - weeks with very limited communication from underwriting, - assured me that I did not need to apply with another bank ( where I had been preapproved as well - and that this was going to work out. The only reason I applied with Bank of America was the competit...

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Bank of America Mortgage application, originator, mortgage broker

December 6, 2016 - I recently applied for a HELOC from Bank of America since I have been banking with them for over 22 years. I joined - Bank in - which is bought by BOA in -. I was expecting a concierge level support since I have been Banking with them for a while and to my dismay my experience have been the worst ever so far. I clearly told the BoA rep I was trying to refinance my existing HELOC from - Bank which had a loan to value of 80 %. I was told that as long as I have credit score over - and the value of property is above 950K that should not be a problem. I have been assigned to a proces...

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Bank of America Mortgage application, originator, mortgage broker

December 6, 2016 - The regulatory complaints team that represents the Home Equity Line of Credit application from my lender is failing to do their due diligence concerning my application. Their whole argument rest on information which they asked of a TransUnion consumer rating agency service recommendation. Is the bank too lazy to do their own job correctly? When I reported the death of my spouse, the bank promptly stopped automatic money transfers from my joint account, thereby triggering a delinquency as stated in the - report. The bank goes further to perpetuate their own incompetence by inferring that the...

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Bank of America Mortgage application, originator, mortgage broker

December 5, 2016 - In early -, I applied for a mortgage refinancing through Bank of America Home Loans. On - -, I paid $680.00 for a home appraisal and immediately gave access to the appraiser. However, the appraisal was not completed within the 60-day rate lock period, despite repeated inquiries and attempts to move the process to completion. I e-mailed the loan originators, their supervisor, and Bank of America Quality Assurance, without any resolution, specifically writing on -, -, -, -, -, and - - the last two after the rate lock had expired. On -, I asked for a refund of the...

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Bank of America Mortgage application, originator, mortgage broker

December 4, 2016 - In -/-/- I refinanced my condo with - When they had the appraisal done, it appraised for $620000.00. I had several financial obligations that year, because of a nasty divorce. They told me I had to have a - - Balloon loan, with the Bank of America. I have had this loan since -/-/-. The principal balance is $75000.00 at a interest rate of - %. My payment is $650.00 a month. $110.00 goes to the principal and $530.00 is interest. I have banked with the Bank of America for - years. I have had several credit card accounts and this loan. I paid all the accounts o...

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Bank of America Mortgage application, originator, mortgage broker

December 4, 2016 - I have already complained about Bank of America, in tracking number - at this cfpb website. What I complained about were ( from memory now ) 2 things ; 1 was they accepted us into a program to modify our home loan, but dragged it out, while deceiving us, in my opinion, and at the same time confused the heck out of the issue by approaching us thru both avenues from their Legal Dept and Mortgage Dept. They played us and deceived us. - Then, " BANA '' sold our file to - Bank. It is perfectly legal, i 'm sure, for them to sell our file, but, a new problem came up when BANA 's contract lega...

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Bank of America Mortgage application, originator, mortgage broker

December 2, 2016 - We obtained pre-approval letter through Bank of American ( ( - ) in this - then started house shopping. In -/-/2016 our offer got accepted and we started to get our loan processed in next day, our loan officer gathered all the items needed, ordered appraisal then submitted our loan to their underwriting in CA ... ... We did not get a loan decision by -/-/16 which was the closing date. The selling agent contacted the loan officer for an update. However, there was no firm answer from Bank of America. Seller listed the house for sale next day ( -/-/2016 ) and kept our earnest mo...

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Bank of America Mortgage application, originator, mortgage broker

December 2, 2016 - I am -, -, - in Operating Room. I have been employed at - since -. I 'm a native of Arizona and moved to - AZ in -. I have been a - for 23 years. In -/-/-, - ( my husband at the time ) and I applied to re-finance our current sub-prime home loan for our property located at -, AZ -. During the re-finance process, we were told by - Mortgage that they would n't be able to approve the loan with my name on it, due to the decrease in my income over the previous year. ( I was on - ). The loan was approved from Countrywide/Bank of America via - Mortgage i...

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Bank of America Mortgage application, originator, mortgage broker

November 25, 2016 - We are reaching out to you for your help in protecting us ( consumers ) against wrongful accusations from bank ( mortgage loan ) establishments. Attached are documents and letters that will help support our case of wrongful and fraudulent activity committed against us. We originally obtained a mortgage loan from Countrywide Home Loans with a 1st and 2nd loan in 2006. Later on we found out this mortgage was a fraudulent loan to begin with. They used inaccurate income, asset and liability. They also incorrectly reported our principal balance over $ 40-- than the original loan....

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Bank of America Mortgage application, originator, mortgage broker

November 21, 2016 - I placed an offer on a house and contacted Bank of America loan officer that gave me a preapproval when i started looking. i asked where to begin told me the rates over the phone i asked for a Loan Estimate so i could verify it was the best deal. his tone changed and he told me my loan was hard due to a foreclosure in the past and other banks would have a hard time. I said ok i still wanted the Loan Estimate. he sent me a closing cost worksheet. i asked if this was the loan estimate he said yes, then i sent an email back saying even his document said it was n't at the top. The loan officer ins...

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Bank of America Mortgage application, originator, mortgage broker

November 20, 2016 - Poor cosemmunication of Mortgage Loan officer - -, causing problems with closing. Although I complied with every aspect of this process, and sent in all documentation, by fax from Bank of America - T- - with OK confirmation. the Loan officer - - failed to tell me that my application was declined after we had a closing date and I was told that everything was fine. I attempted to contact the mortgage loan - - - multiple times, and she would not call or email me back.When I spoke with Vicepresident CS sales Manager - -, he told me that my file had been declined 10...

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Bank of America Mortgage application, originator, mortgage broker

November 17, 2016 - A mortgage company Bank entered - mortgages into the mortgage electronic system - under my ssn and home address without my knowledge. My home is paid in full however due to the none corrections to remove the fraudulent loans in - a collection company hired by the company who entered the - fake mortgages into - is illegally stealing our home....

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Bank of America Mortgage application, originator, mortgage broker

November 14, 2016 - In brief I believe that I have been a victim of predatory lending practices, relative to my mortgage loan and attempts to refinance my mortgage loan so that I can keep my house, by the following : Bank of America - - - -. - - - - ( - ) - - -, - - - - -...

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Bank of America Mortgage application, originator, mortgage broker

November 13, 2016 - In -/-/-, my mother passed away, and her - condominium became part of her trust. Though I live in -, all of my family is in the - area, so I expressed an interest in the condo. My sisters agreed to sell it to me below-market value, but asked me to get a loan to purchase it from the estate ; the estate 's lawyer said I could use my owner equity as - of the heirs toward the loan 's down payment. On -/-/-, I went to the Bank of America in - California, to talk with the bank 's Mortgage Loan -. Saying that I was n't sure if my financial profile would allow me to proce...

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Bank of America Mortgage application, originator, mortgage broker

November 12, 2016 - I 'm addressing the fraudulent vandalism by BOA employees, to my house during the loan modification. My civil rites as a property owner, were violated by BofA employed agents to try to get me to vacate my property, when I was only one month in the rear in payments, and owned my house for more than 40 years and had - BOA loans for more than 80 years. My - - - stated that BOA was responsible for the damage, and cancelled my homeowner 's insurance policy. I took this up to the Department of Insurance, and they told me that you were working with litigation with Bank of America, also re...

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Bank of America Mortgage application, originator, mortgage broker

November 11, 2016 - I lost my job in -/-/- so I 've been working as a Temp until the -. I bank with Bank of America My loan # is -. I really struggled with my mortgage payment. I first applied for modification in -. Nothing happen. The temp service placed me in a job paying a little more I was able to catch up. So that job ended in -/-/-. The next job paid a lot less so I struggled again. So in - I applied again for Modification talk with rep went over paper work filled out package did n't hear anything called in - had to reapply again same paperwork. So I called - and did the same pap...

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Bank of America Mortgage application, originator, mortgage broker

October 30, 2016 - Uploaded - - and Adverse Claim re : -. Alleged " mortgage '' loan by BANK OF AMERICA FSB - - -, BANK OF AMERICA FSB filed at State of California , County of - - Recorder Office -, Document - - -. BANK OF AMERICA FEDERAL SAVINGS BANK - - -, - - -, OR, UNITED STATES - knowingly failed to transfer the assets to the trust fund to qualify as a - or a -. Therefore this means that this " loan '' herein is/was in default at closing and the loan is unsecured and BANK OF AMERICA knowingly holds contraband, knowingly failed to pay income tax on...

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Bank of America Mortgage application, originator, mortgage broker

October 10, 2016 - I have a loan with Bank of America originated -/-/-.. Loan # -. It is very old and I believe it started with Countrywide Funding. It is an adjustable rate loan. I work as a heavy equipment operator for a logging company here in -, Oregon. Due to a work related injury and the economy in general I got off base ( one month ) on my mortgage -/-/-. From that date until -/-/- I was continuously 30 days late. I was finally able to make two payments and bring my payment current. I asked Bank of America for help refinancing out of this adjustable rate loan and they told me after I ...

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Bank of America Mortgage application, originator, mortgage broker

October 7, 2016 - Bank of American has wasted - hrs of my time between yesterday and today. I contacted Bank of America yesterday about refinancing my mortgage, which included rolling in the HELOC held by Bank of America. I had - conversations with the loan officer and reviewed the hypothetical offer he sent to me, which was exactly what I told him I did n't want. He said they ca n't roll the HELOC into the refinance, and he lied about significantly reducing/almost eliminating the closing costs. So, I called Bank of America today to ask about an increase in my HELOC instead. I 've been trying to get to th...

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Bank of America Mortgage application, originator, mortgage broker

September 29, 2016 - I began a loan refinance with Band of America Home Loans on - -, 2016. On - - after giving all information to Loan Officer my loan was denied without any full explanation of why or other alternatives. Furthermore, I was told by Loan Officer on - - that if Loan did not close I would be refunded the appraisal fee of $690.00 and on - - when loan was denied I was told I am not entitled to a refund. I have left a message with Branch Manager - - which has not been returned and was told I would be called this evening by another manager and was not. I am disputing the c...

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Bank of America Mortgage application, originator, mortgage broker

September 28, 2016 - We have our first mortgage with Bank of America and we are trying to refinance our loan with another bank. The address on our FHA loan through Bank of America is wrong and we need an address change on the loan documents. They told us they needed certain documents faxed, so we faxed them multiple times. Weeks went by and they continued to say they had not received them. We had faxed all of our information as did our new lenders. We continued checking up on it and eventually they said they have them but they have now changed their rules and need more documentation and that our prior documentatio...

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Bank of America Mortgage application, originator, mortgage broker

September 27, 2016 - I 'm a current client with Bank of America who has decided to refinance. I thought because I have been a client with BOA for 13 years and that they have my info and history that it would be pretty easy but I could n't have been more wrong. The experience has been an awful and I would never recommend them. I reached out locally and did n't get a response. I called the - number and I was put on hold for 14 min before I hung up. I called the local office again and finally heard from someone. The documentation they were requesting was way out of what is normally requested but we complied. Our m...

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Bank of America Mortgage application, originator, mortgage broker

September 25, 2016 - Dear Madam or Sir, I find I had by cheated, I want compliant Bank of America mortgage department. My refinance loan number is -. I request BOA refund my prepaid appraisal fee $470.00. When I found my refinance loans amount having $870.00 different, I want cancelled my case, I told with mortgage loan officer ( - - - ) of BOA for the loan amount I want cancel my case, but after she agree the loan amount is $220000.00 at - -, 2016, so next day I went to BOA office sign IRS documents. Then - following processed the next step call appraisal schedule to my house value. W...

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Bank of America Mortgage application, originator, mortgage broker

September 21, 2016 - Note : this issue relates to an active offer to purchase a short sale property. 1. A townhouse - - -, # - was listed for sale in - 2016. We made an offer for $400000.00 for this property through a realtor and was accepted by the seller in - 2016. 2. We understood then that this property was a short sale and required approval from the bank. According to the realtor, public records indicate the mortgage was taken by the seller through Bank of America. 3. Since - the bank has been going through its approval process. 4. During the process they requested loan approval let...

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Bank of America Mortgage application, originator, mortgage broker

September 21, 2016 - I applied for a $50000.00 home equity line of credit with Bank of America. The BAC person said she made it for $100000.00 so I 'd get a better rate. After waiting more than two months with no response other than them asking me if my dead husband still owned property on a street where he never owned property, I realized they were just jerking me around.. My house is paid in full and is located 15minutes from NY- via car or ferry. My car is paid for. I received a letter of rejection from BAC based on " the debt being too high for my income. Considering that I only wanted $25000.00 the m...

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Bank of America Mortgage application, originator, mortgage broker

September 21, 2016 - My estimated closing date is - for a condo purchase ( today is - ). All throughout the month I have been reaching out to Bank of America proactively to ask for status, to push for things to get done. For the past week, I have had to push even more because they could not come up with a closing date or provide an update on when my loan can be approved, even though I provided everything they asked me to provide. They provided me with a closing disclosure yesterday without explaining the urgency of me reviewing it ; it was only when my agent told me the importance and urgency that I realized...

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Bank of America Mortgage application, originator, mortgage broker

September 21, 2016 - In - of 2013, Bank of America indicated that the only way they would assist with a refinance on our mortgage was if we stopped making payments.This was repeated multiple times by multiple people at the bank - no assistance without evidence of financial hardship. They indicated that after applying through the TARP program and ceasing to make payments, it would take 3-4 months to renegotiate the loans. THREE YEARS later, we have just received an offer on the second loan, that is substantially above market rate and is nothing more than a 15 year amortization of the original loan. After the ini...

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Bank of America Mortgage application, originator, mortgage broker

September 19, 2016 - The problem I have is with the closing of my loan. Bank of America ended up missing my closing date of my loan twice. It was originally set for Wednesday but missed. Then I was told it would be Friday but it was also missed. We finally closed on a Monday but I was not at all happy with the process. BOA had my mortgage application for 45 days. I feel they were late because of multiple changes in the assigned loan processor ( we had -! ) and that they changed my mortgage loan officer from the original one I locked my loan with to another one over 3 hours from us! Originally, I planned on hav...

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