Regions Application, Originator, Mortgage Broker Complaints

Review and analysis of over 46 complaints against Regions

Regions consumers have reported over 46 official complaints related to Application, originator, mortgage broker. Out of the 46 consumer complaints against Regions, 26% were disputed by the consumer (i.e. the consumer was not happy with how Regions responded to their complaint) and 93% were processed in a timely manner. 15% of consumer complaints against Regions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Regions Mortgage application, originator, mortgage broker

August 11, 2015 - Mortgage lender Regions Bank, - GA, violated the FTC Safeguards rule by sending my entire loan application with account numbers and social security etc via unsecure email attachment with no password protection after I asked them to fix secure transmission and explicitly told them not to email the application with no protection. FTC website sent me here. ...

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Regions Mortgage application, originator, mortgage broker

August 9, 2015 - Regions Bank holds the mortgage on my home. I applied to Regions Bank for a refinance loan. Regions put in in touch with a loan officer, - - -. In my initial conversation, I disclosed to him which loan I wanted and our financial circumstances. Based upon this, Regions knew or had reason to know that I could not qualify under the requirements of the loan which I sought. This is the case despite the fact that we have excellent credit and financial resources. Today, over 90 % of loans are sold to - - or - immediately after securitization. These two - then issue securities gua...

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Regions Mortgage application, originator, mortgage broker

July 28, 2015 - Recently, an agent of Regions bank solicited me for a Home Equity Loan he knew from previous contact I might be interested in. Months ago a deal fell apart because of the upfront money Regions required of me. I was n't willing to use all my savings to get the loan. In -/-/- when he called I told this agent that -/-/- my mortgage would be under - and at that time I would try again with Regions and other institutions. -/-/- he called saying Regions had a great deal I would qualify for. The deal was not a good - considering the market rate at the time was a whole point or mor...

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Regions Mortgage application, originator, mortgage broker

July 1, 2015 - We began dealing with Regions mortgage lender, - -, on - -. We are first time home buyers and have had a terrible experience with our lender. She has told us on several different occasions in emails that she was going to overnight us sensitive material and eventually emailed the information for us to sign and scan back to her through email. She never explained any of the information we signed. We had to order our own home inspection because she kept telling us she would and never did. We signed documents that state our home was built -/-/-, which it was built -/-/-. We ha...

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Regions Mortgage application, originator, mortgage broker

June 11, 2015 - I presented a loan application for a Equity line of credit against an investment property, after I interviewed with - -, in Regions Bank I have been banking with then about 5 years or more, and he told me I should be able to qualify without problem after he reviewed all my documentation. I made $110000.00 yearly, I have been in the same job for 3 years, in the same line of work since 2001, the house is free and clear and they will have - lien position. I have a credit score of - according to credit report they pulled from -, they told me the score required for qualification wa...

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Regions Mortgage application, originator, mortgage broker

May 7, 2015 - My Complaintwith Regions Bank, I 've been working with Regions Bank since -/-/- on getting approved for a loan on a townhome property, this property is a short sale which means we had to wait for an approved contract. In -/-/- my loan was approved by Regions Bank & sent to the closing attorney office for a closing. Regions Bank was well aware that this was a townhome, however we did n't close because the house contract expired due to Regions Bank appraisal delay. Why did Regions bank allow me to get a new contract on the townhouse and allowed my loan file to stay in the pipeline with...

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