Prospect Mortgage Application, Originator, Mortgage Broker Complaints

Review and analysis of over 33 complaints against Prospect Mortgage

Prospect Mortgage consumers have reported over 33 official complaints related to Application, originator, mortgage broker. Out of the 33 consumer complaints against Prospect Mortgage, 24% were disputed by the consumer (i.e. the consumer was not happy with how Prospect Mortgage responded to their complaint) and 82% were processed in a timely manner. 9% of consumer complaints against Prospect Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Prospect Mortgage Mortgage application, originator, mortgage broker

November 30, 2016 - I sold my house to a buyer using Prospect Mortgage in - as their lender. Prospect Mortgage 's -, -, is the person responsible for handling the loan. My buyer was also planning to use an - down payment assistance program to help pay the down payment. My buyer gave her offer on -/-/-, and I accepted the same day. We scheduled close for -/-/- ; on -/-/-, we found out the buyer had something pop up on her credit report that would cause a delay in close because it would prevent her from using the down payment assistance. After a couple of weeks of trying to get what we we...

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Prospect Mortgage Mortgage application, originator, mortgage broker

June 2, 2016 - I was dealing with a loan officer thru Prospect Mortgage. My loan officer left in the middle of loan process to go to another mortgage company. We had the inspections and appraisal completed. We were waiting on the sellers engineer report and either my work transfer paperwork or a job proposal letter. Once the engineers report came back -/-/-, I was told that I had until - - to get either transfer paperwork or job proposal letter. The new loan officer called the sellers agent and told her he was denying my loan because I did not have either transfer or job proposal letter on - -...

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Prospect Mortgage Mortgage application, originator, mortgage broker

September 22, 2015 - Prospect Mortgage was the mortgage company that we worked with to close on our new construction home. Throughout the build process my wife and I worked extensively with Prospect Mortgage and the home builder to expedite paperwork, timelines, and decisions so that there were no issues with the timeline. We were to close on the property - -, all parties ( Builder, Prospect Mortgage, wife and myself ) knew this date well in advance to that day. Around - -, Prospect Mortgage contacted us and stated that we would not be able to close on - - because the - party Appraisal company...

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Prospect Mortgage Mortgage application, originator, mortgage broker

August 27, 2015 - Prospect Mortgage, -, SC --is placing a mortgage on -, SC declaring there is no litigation '' related to the property, when indeed litigation has initiated with : -, South Carolina, - - ( - ) --This attorney is a class action firm and their last similar but smaller litigation for the same type of structural defects '' was $200.00 -. Prospect mortgage hopes to place this mortgage denying that any litigation exists, before the litigation is registered in the land records ''. My complaint is this is UNETHICAL at best and perhaps worse. ...

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Prospect Mortgage Mortgage application, originator, mortgage broker

June 2, 2015 - The Complainant engaged a lender, Prospect Mortgage, - ( Prospect '' ), to obtain financing on the purchase of a residence. The purpose of this complaint is to notify the CFPB that Prospect has refused to timely fund the Complainant 's loan pursuant to a Letter of Commitment. As a result, and as detailed below, Complainant is likely to incur significant financial damage. Complainant has reason to believe that Prospect does not have sufficient funds available to fund its loan commitments and/or engages in a practice of issuing more loan commitments than it is able to process. The Complainan...

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