Review and analysis of over 3 complaints against Service 1st Mortgage, Inc.
Service 1st Mortgage, Inc. consumers have reported over 3 official complaints related to Application, originator, mortgage broker. Out of the 3 consumer complaints against Service 1st Mortgage, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Service 1st Mortgage, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Service 1st Mortgage, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Service 1st Mortgage, Inc. Mortgage application, originator, mortgage broker November 8, 2016 - Service 1st Mortgage - - - - ) sends deceptive advertising to its " customers '', most of whom are Veterans. As the Compliance Officer for Service First Mortgage ( - - ), I field calls from very angry customers who have been told to skip mortgage payments and now have late mortgage payments reflecting on their credit report. They leave numerous messages and never receive a call back. They are told they will close a certain day and then do not hear anything from the company until the day before. Sometimes not even then. Service 1st 's behavior is both unfair and deceptive and ... |
Service 1st Mortgage, Inc. Mortgage application, originator, mortgage broker November 4, 2016 - Service 1st mortgage claims to help veterans but what they actually are doing is ripping them off with outrageous fees. They also solicit borrowers within 3 months of closing on a refinance to try and refinance again. ( Churning ) Also they have individuals who work on loan files with private information ( credit report, income documentation and social security number ) The files are not stored in locked file cabinets and they are scattered everywhere and not stored away. Also Loan officers do n't sign any of the applications or any other documents pertaining to their loan that they originated... |
Service 1st Mortgage, Inc. Mortgage application, originator, mortgage broker June 24, 2015 - I am deeply troubled by what has happened to my payment history as well as good credit rating after using an inadequate mortgage company to refinance my home loan. The following is a digest of what happened while going through their process. Mortgage Company- -Senior Loan Officer- - Toll Free : -Direct : 240-305-7886- : - # -History : - - - Initiated original loan application-/-/- - - Loan is approved but we need - mortgage company approval-/-/- - - We still do n't have your approval. Please pay your - payment and we will close in two weeks. ... |