Review and analysis of over 13 complaints against SunTrust Bank
SunTrust Bank consumers have reported over 13 official complaints related to Communication tactics. Out of the 13 consumer complaints against SunTrust Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 46% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
SunTrust Bank Debt collection communication tactics threatened to take legal action October 24, 2015 - I live on the west coast. SunTrust bank repeatedly calls me ( multiple times per day ) before -. This morning they 've called me twice. Once at - and once at -. Surely thy ca n't wake me up like this. I have to work. I 've told them for years to stop. They said it 's automated and there 's nothing they can do. How is that legal? They 've harassed me this way for years. ... |
SunTrust Bank Debt collection communication tactics called outside of 8am-9pm September 11, 2015 - I received a phone call at - - my local time, local to the address/zip code that my mortgage is through. When I answered the phone, the representative stated that she is with SunTrust mortgage and asked me for my social security number. She did not disclose that this was debt collection ( failure to use FDCPA miranda ) and I was very confused. She refused to tell me what the call was in reference to. I called SunTrust and they disclosed that the call was an automated dial in an attempt to collect a debt. I had already submitted my payment the previous business day before receiving the de... |
SunTrust Bank Debt collection communication tactics frequent or repeated calls May 15, 2015 - - 2014 I received - checks in the amount of $1900.00 each directly deposited into my checking account. I withdrew the funds and did not find out until months later than they had insufficient funds. I had $950.00 in my Suntrust account which Suntrust debited and charged the balance to my Suntrust Credit Card. I contacted Suntrust and informed them what happened and have been making monthly payments. My credit card was connected to my checking account for overdraft protection. The checks are being invested by - - Fraud department and - - Police. Suntrust has called me - ... |