SunTrust Bank Debt Collection Complaint

Auto Communication tactics threatened to take legal action

SunTrust Bank Debt collection department,

Communication tactics Threatened to take legal action Nevada

I live on the west coast. SunTrust bank repeatedly calls me ( multiple times per day ) before -. This morning they 've called me twice. Once at - and once at -. Surely thy ca n't wake me up like this. I have to work. I 've told them for years to stop. They said it 's automated and there 's nothing they can do. How is that legal? They 've harassed me this way for years.

SunTrust Bank customer in Nevada
Oct 24, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints9/201310/201311/20132/20145/20146/201410/201411/20142/20155/20159/201510/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankCommunication tactics46.2%7.7%46.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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