Review and analysis of over 27 complaints against Capital Accounts, LLC
Capital Accounts, LLC consumers have reported over 27 official complaints related to Communication tactics. Out of the 27 consumer complaints against Capital Accounts, LLC, 30% were disputed by the consumer (i.e. the consumer was not happy with how Capital Accounts, LLC responded to their complaint) and 85% were processed in a timely manner. 0% of consumer complaints against Capital Accounts, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls March 2, 2017 - I received a notice of collections from Capital Accounts on about -/-/17 for an old medical bill. In that short time between then and noe -/-/17, I 've received phone calls from them looking to collect. I asked them on the 2nd phone call that I plan on disputing the bill and to not call during my work hours any longer. The woman on the phone then took an abusive tone, declared that she 'll note that I refuse to pay the bill and hung up without any further clarification. While, she did n't make any direct threats, she seemed to imply they 'll take legal action against me or to hurt ... |
Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language November 18, 2016 - On multiple occasions I was harassed by a representative of Capital Accounts. This debt is related to a medical bill. I told the representatives that I was not aware of owing this money as I have insurance dental coverage that would cover any bills and that this needed to be submitted to my insurance. They told me that the provider is n't required to submit it to insurance, they just do that as a courtesy. That is inaccurate. I requested verification of the debt and they never provided it. They continued to call me while I was at work and use abusive language and still have provided no documen... |
Capital Accounts, LLC Debt collection communication tactics threatened to take legal action October 14, 2016 - Got a call from Capital Accounts LLC. They we 're really rude during the call and said that I needed to take care of a business matter in order to avoid legal actions that will be taken against me by the end of business. They said it was for a $160.00. I 'm a - year old with lots of health problems that do n't need this kind of stress or threats.... |
Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language October 13, 2016 - Representative by the name if - - called my husband from Capitol Accounts very rude on the phone and using obscene language. I called the company at - spoke with - advise her on what happen she transferred me to supervisor - I advise him on what happen he did n't sound like he really cared or was concerned.... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls May 27, 2016 - Capital accounts calls my phone several times a day but refuses to identify the company when they call the only was i was able to identify the company was buy doing a google search on the number that was calling. Several representatives refused to i.d the company. ... |
Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language May 26, 2016 - My name is - -, I was continually bullied on all calls made to me to collect a debt by Capital Accounts Llc in Tennessee. I was told I was a no it all after i requested a DNC and I was told I could n't speak with a manager. When I told them I filed a complaint with the - I was told I was better than that. The gentlemen continued to bully me. When I filed a complaint with the company I never received a response. I am a debt collector also of a very well profound company and can not believe how I was spoken to. When I told them I planned on retaining an attorney the man " - '' laughe... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls August 20, 2015 - They have continued to call me and make threats that they are going to put this debt on my credit report even though I still have not gotten anything from them in the mail on who I owe and amount. They offer to text it to me with a link on it and I refused that. I have asked several times for them to mail it to me. I have yet to receive anything. Now when they call they hang up on me as soon as I answer and when I call back they have the same recording that they will transfer the call it rings and then disconnects so I ca n't get this supposed collection agency 's name. One total me Capital Bi... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls August 7, 2015 - I was called by capital accounts. I told the caller that the number he was calling did not belong to me and he did n't have permission to use it. He continued to tell me I needed to get back to the point of the call. I told him I would report the company and he said do what you want. ... |
Capital Accounts, LLC Debt collection communication tactics threatened to take legal action August 3, 2015 - I had a - done because Dr thought there could be possibility of something serious ( - ). Never was I informed that a - was not covered by my insurance by anyone at Dr office. When my bill came ... a portion was not paid because - do not cover -. I spoke to my DR about filing an appeal then I got a call from a Collector who was verbally abusive, threatening & denied having anyone in authority I could speak to. His name was -. I called Dr office and explained I would make $ -/mo payments on - each mo as I am on SS -. She took payment and I asked her to call company and... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls July 28, 2015 - Repeated calls from different numbers. The caller i.d . will show local retail store numbers and or local business numbers. I informed the collector I will contact the original creditor because this debt was from my ex husband insurance.caller then stated the original debtor could not talk to me because the account was theirs now. I have disputed the information from my credit bureau as well. ... |
Capital Accounts, LLC Debt collection communication tactics called outside of 8am-9pm July 27, 2015 - I spoke with a rep last week when they called my place of employment. I have asked the company ( Capital Accounts LLC ) not to call my place of employment - times now. The company has my cellphone number as well as my email address, but yet they continue to call my place of employment. ... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls July 22, 2015 - told - times to mail not call. - time would not give me address to send cease of communications notice. would not provide address unless i talked about the debt '' like did i think i did not owe the debt etc etc. ... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls July 3, 2015 - On or about - -, someone from your company called my client and said they were an attorney and threatened to keep increasing the balance on the account. Also, my client has continued to receive harassing phone calls from your company where he is insulted and talked down to. ... |
Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language June 16, 2015 - I received a call from - saying I owe money on a bail bond. I told him I have n't taken out any bail bonds. He gave me an address ( it was wrong ). He then asked me for my birthdate. I said I would n't provide. He made some snide comment about sending me a birthday card and then told me I 'm not cooperating and hung up. I 've tried to call back but no - answers. I do n't know if this was scam or not, and I ca n't get anymore information since they wo n't pick up the phone. ... |