Capital Accounts, LLC Debt Collection Complaint

Medical Communication tactics used obscene/profane/abusive language

Capital Accounts, LLC Debt collection department,

Medical Communication tactics Used obscene/profane/abusive language Pennsylvania

On multiple occasions I was harassed by a representative of Capital Accounts. This debt is related to a medical bill. I told the representatives that I was not aware of owing this money as I have insurance dental coverage that would cover any bills and that this needed to be submitted to my insurance. They told me that the provider is n't required to submit it to insurance, they just do that as a courtesy. That is inaccurate. I requested verification of the debt and they never provided it. They continued to call me while I was at work and use abusive language and still have provided no documentation of the accuracy of the debt.

Capital Accounts, LLC customer in Pennsylvania
Nov 18, 2016

* Source: CFPB Complaint Database

Capital Accounts, LLC response to complaint:
Closed with explanation

Consumer disputes how Capital Accounts, LLC handled their complaint

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