Barclays Billing Statement Complaints

Review and analysis of over 56 complaints against Barclays

Barclays consumers have reported over 56 official complaints related to Billing statement. Out of the 56 consumer complaints against Barclays, 14% were disputed by the consumer (i.e. the consumer was not happy with how Barclays responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Barclays resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Billing Statement Consumer Complaints


Barclays Credit card billing statement

February 5, 2016 - A charge on my - periodic statement from Barclays Bank was identified as having been posted to an account number that was closed by the bank due to a security breach in -. A new account number was issued in -. The bank was unable to explain how a charge ( which was, in fact, unauthorized ) could be posted to an account that had been closed by the bank due to a security breach 17 months earlier. I was initially advised that the charge would be removed because it was unauthorized, but because it was a card number I had previously held, my current card number would have to be changed. ...

Read more

Barclays Credit card billing statement

January 30, 2016 - Barclay 's ( who holds my - credit card ) wo n't let me access my account and they refuse to send me statements showing what I have paid them. I sure would like to know what my balance is. I 've asked repeatedly for copies of statements. ( They seem to think that since I was Discharged from bankruptcy about five years ago, long before I had any balance with them, that they can retroactively now deny me a copy of statements showing the credits for what I have paid during the last few months. ) ...

Read more

Barclays Credit card billing statement

January 28, 2016 - I called Barclays MasterCard credit card services today they said that I owe $89.00 as of yesterday they change my due date without notifying me. I said no way I paid $120.00 on the - of -.they kept my payment ... .and want the - and because I do n't have it Barclay will hit me with a late fee. What the - I have a perfect payment record. I refuse to send Barclay a - dime. ...

Read more

Barclays Credit card billing statement

December 10, 2015 - I have paid my account balance to barclay card ( apple rewards ) in full each statement. Each time I went online to access my account, the balance did not - out and I had a balance due. I have as result overpaid my account by $540.00. I have requested a refund of this amount from the card holder however, I am reporting this because their systems are not accurately crediting payments. ...

Read more

Barclays Credit card billing statement

October 27, 2015 - Credit card company only provides 20-day grace period for credit card payment due date ( calculated from statement closing date -, instead of the 21-days required under federal law ( from statement mailing date ). Also, statements are mailed out late, since they take over 7 days from the statement closing date for me to receive, and USPS first class mail only takes 2-3 days. The 21-day federal minimum is supposed to apply from the date the statement is actually MAILED, which is why most credit card companies have a 25+ day grace period. Even if they mailed out my statement ending - - ...

Read more

Barclays Credit card billing statement

July 21, 2015 - I have a - through Barclay and I noticed that my my monthly interest rate is being charged against my account balance on my card. I have never had a late payment and even made advanced payments. I noticed that I was almost at my credit limit and had n't used the card. When I called about it the woman told me that my bill drops on the - of the month and if I do n't pay it by the - of the month, there is an interest fee charged against my balance. That amount would be charged even if I paid my bill early. I have to wait until my bill actually drops and pay it before the - of the mont...

Read more

Barclays Credit card billing statement

July 1, 2015 - I received a - from the Barclay Bank located in -, Delaware in - of this year. Between the months of - and -, these are my actual charges I made on this - account : $500.00, $100.00, $470.00, $620.00, $480.00, and $48.00 ( total of my charges $2200.00 ). My total line of - was $2500.00 ( $2500.00 minus $2200.00 = $260.00 ). The available balance on this account is only $260.00. Then, I received a letter in - that my line of credit has been reduced by $800.00, and my new line of credit is now $1700.00, with around $300.00 available credit le...

Read more

Barclays Credit card billing statement

June 15, 2015 - In brief, I unknowingly missed the promotional end date for the promotion I was under and as a result, my $2500.00 account received a $1300.00 deferred interest charge. In -/-/-, I was accepted into a school program that required me to purchase an - computer. We did not have the funds for a cash purchase, so we applied for a barclay credit card. The Barclay card that we were offered included a - deferred interest promotion on the purchase. After buying the computer, I set up the paperless statements and Autopay, so that I would n't miss any payments with my busy school schedule....

Read more

Barclays Credit card billing statement

June 2, 2015 - BARCLAY CARD has been a nightmare for me. Problem started when there was a repeated security breach and my card number kept ( like - times ) getting compromised. This resulted in me having to change my card number, numerous times, contact all autopay bills. One occasion after that happened, in - 2014 i began having this problem with my statements where every charge I made it would appear -- extra times on my credit statement and then automatically appear as a credit back ( sometimes not until a later credit statement ). My statements wound up being many many pages long and you cou...

Read more