Barclays Credit Card Complaint

Billing statement

Barclays Credit card department,

Billing statement Indiana

I have a - through Barclay and I noticed that my my monthly interest rate is being charged against my account balance on my card. I have never had a late payment and even made advanced payments. I noticed that I was almost at my credit limit and had n't used the card. When I called about it the woman told me that my bill drops on the - of the month and if I do n't pay it by the - of the month, there is an interest fee charged against my balance. That amount would be charged even if I paid my bill early. I have to wait until my bill actually drops and pay it before the - of the month even though it is n't due for 30 days after the bill is dropped. It looks to me like I was being charged double interest if I did n't pay by the - of each month and my interest was being charged interest. It just did n't set right with me.

Barclays customer in Indiana
Jul 21, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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