Review and analysis of over 23 complaints against Union Bank
Union Bank consumers have reported over 23 official complaints related to Making/receiving payments, sending money. Out of the 23 consumer complaints against Union Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Union Bank responded to their complaint) and 96% were processed in a timely manner. 13% of consumer complaints against Union Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Union Bank Bank account or service making/receiving payments, sending money October 8, 2016 - I received a money order for a piece of art. I took it to my bank and they told me the check was good and I would have access the next day. 5 days later they withdrew the money from my account and said the money order was a forgery. I expected my bank in this day and age to know a forgery and let me know before they made the money available to me. The last thing I expected was 5 days later to be told it was a forgery. I had been with this bank for 12 years. It was their responsibility.... |
Union Bank Bank account or service making/receiving payments, sending money May 16, 2016 - I have been a customer of Union Bank ( California ) for - years. Last week I tried to send a bank wire using money in my account to a bank in -, - - - - -. I was advised that the service would cost $50.00 which I thought excessive. In correspondence with the person in - to which I am sending the money I learned that he too must pay for receipt of the same funds an additional $40.00! Upon further research I find that my bank, Union Bank is wholly owned by his bank in -, Bank - - -! So the very same corporate entity is collecting from both ends, a total of... |
Union Bank Bank account or service making/receiving payments, sending money January 26, 2016 - I sent my - - homeowners ' association payment to the designated - - that was represented to be that of Union Bank. My check was cashed by someone, though Union Bank and my property management company, -, claim they did not receive it. My property management company then sent me a statement trying to charge me late fees for a payment that I had made. In addition, after complaining about Union Bank 's mismanagement of my - - payment, it then mishandled my - - payment that I sent to the same - - by not cashing it, running the risk that I would be charged a late f... |
Union Bank Bank account or service making/receiving payments, sending money January 5, 2016 - On -/-/15 I started an International Wire Transfer to - at a Union Bank branch located at - - -, - -, CA -. Since the transfer was going to be sent to - US Dollars were converted to - - After 72 hours that transfer was started I went back to the branch and I was told that the Wire transfer was not completed because of incorrect beneficiary information. I was told that if I decided to cancel the Wire Transfer I would be receiving less money because of the difference in exchange rate. I was never told that if I did not decided to cancel the wire transfer I wou... |
Union Bank Bank account or service making/receiving payments, sending money January 1, 2016 - I live in a subdivision which includes a - - -. The monthly fee for the - is managed by Union Bank NY a part of - - - - - - - along with - - - in -, GA. They began managing the - in - 2015. Since - I have paid my dues on time each month. In -, - and - I received a notice that my payments had been made late and I owed a late fee. Payments are due on the - and a fee is charged for any payment received after the -. All of my payments for those months had been made prior to the -. When I received the first notice I send an ema... |
Union Bank Bank account or service making/receiving payments, sending money August 11, 2015 - My card was placed with a temporary hold on - -, 2015, due to suspicious charges. I found out when I tried to use the card for gas, and it was declined. I contacted UBOC at -, and was told I would receive a return call due to volume. I received the call from - at - PT. I explained that the charge from - for $130.00 and - for $130.00 were not mine. I was told that the account would be closed and a new card would be sent to me -, which I would receive on - - or -, 2015, and to call back if the charges post. I called them today as the charges have posted, and ... |