Union Bank Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Union Bank Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

I have been a customer of Union Bank ( California ) for - years. Last week I tried to send a bank wire using money in my account to a bank in -, - - - - -. I was advised that the service would cost $50.00 which I thought excessive. In correspondence with the person in - to which I am sending the money I learned that he too must pay for receipt of the same funds an additional $40.00! Upon further research I find that my bank, Union Bank is wholly owned by his bank in -, Bank - - -! So the very same corporate entity is collecting from both ends, a total of $90.00! In itself this is outrageous but in light of all the political hoopla about Pacific Trade Agreements being good for business, the " good for business '' must mean the good for the corporate, not the individual!

Union Bank customer in California
May 16, 2016

* Source: CFPB Complaint Database

Union Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Union BankComplaint HistoryComplaints3/20127/20129/201212/20121/20133/20135/20136/20137/20139/201311/20131/20144/20145/20149/20142/20158/20151/20165/201610/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Union BankMaking/receiving payments, sending money78.3%13.0%4.3%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money0.1%5.3%3.8%1.9%2.6%18.3%67.1%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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