Review and analysis of over 12 complaints against Bridgecrest Acceptance Corporation
Bridgecrest Acceptance Corporation consumers have reported over 12 official complaints related to Problems when you are unable to pay. Out of the 12 consumer complaints against Bridgecrest Acceptance Corporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how Bridgecrest Acceptance Corporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Bridgecrest Acceptance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay March 3, 2017 - It was a lot of different things that happened over the years. The first thing was I made a payment on - - - to - -. Received a notice that I was behind. I advised - - that I made the payment gave them the confirmation number and sent my bank statement as well as the receipt that the payment was made with the confirmation on it. Was told that they still could not find it and they wanted me to make that payment. I talked to different reps over the time that could not assist me with finding the payment. They said that the payment was n't made and my bank had it, which was so... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay December 13, 2016 - I purchased a vehicle at - on -/-/2016 with a down payment of - and the remainder financed through Bridgecrest. Today -/-/2016 a towing company aggressively did a U-turn right in front of the vehicle and my drive way. I am assuming he thought I was going to drive away? but I was walking to the car to take things out of it. I had set up the auto payments to automatically come out of my account and since I did not received any communication from Bridgecrest at all regarding the missed payments. I did not know these payments were missed till today when the rude and in my face tow truc... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay December 10, 2016 - I purchased a car from - - now known as BridgeCrest.. Since having purchased the car in -/-/2011, I 've had numerous problems with the car.I have poured at least - into the car for repairs.. I have received harrassing calls, sometimes up to eight calls a day ; When I called to discuss my payments with the representatives they were rude, condescending, and talked over me while in conversation about the details of the car. I have often been threatened to make a payment often leaving my family in difficult situations concerning their basic needs being met. After speaking with one of th... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay November 16, 2016 - i purchased a vehicle from - on -/-/2016 and i am currently having mechanical issues with the vehicle and the - party agency - that they use to provide warranty protection to customers is refusing to help with an issues that is " covered '' under warranty. they have already forced me to pay for a diagnostic test that was done at - when they should 've covered that as well. there is no reason a customer should have to pay for any repairs if the car is so called " under warrant ''. i am very dissatisfied with this whole exp erience and wish to have nothing else to do with them. The... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay October 20, 2016 - I was less than a week late for my car payment, it was repossessed without even a call to resolve first. When I called to see if it had been repossessed or stolen, I was told they would no longer do business with me and there was no possibility of getting my car back. Bridgecrest then told me I may or may not even be allowed to get my car seats back because it was n't my car anymore.... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay September 6, 2016 - In -/-/- I was in a position where I decided it was a good time and I was stable enough to take out a car on payments. It is my first time making payments on a car. However, I became - and due to some unforeseen circumstances I moved to another state. Homeless and jobless. I found a job about a month after moving to Michigan and quickly realized it was not what the job description had stated it to be. I was getting less then 20 hours during 2 weeks. I was struggling to keep myself above the water financially. - I was fired. The amount I was paying to the leasing company and car insu... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay September 2, 2016 - On - -, 2016 - am, - and Bridgecrest Acceptance caused a third party to remove the car I have financed with them from my property even though the account was current and in good standing. The company claims that because my first payment was delinquent, they have the right to repossess. Their claim is that I was in default of the finance contract. However, the formerly delinquent payment had been made on - -, a full week prior, along with any late and transaction fees when the company took the property ( car ) from my possession. It should be noted that I had been in contact ... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay August 15, 2016 - I need help getting help with my account I 'm on - and I inquired to the company several times through customer service but I cant get to speak to someone higher up. My daughter and I who is the cosigner are both out of work on -. My daughter had - and I have - and - issues. The company did give me a - payment extension which had my next payment due the same week I signed off on my paperwork and I tried begging them to give me atleast 30 days because I had n't started receiving my - checks yet but was denied, I was told they cant give an extension on a payment that is due ... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay August 3, 2016 - Bridgecrest calls me up to 10 times a day and has now started calling my work after I asked them not to. I recently got behind on my car payments and contacted the company to make payment arrangements. I was told that it was pay or else. I have also been told that they will move one of the payments to the end of my loan and they do n't ever do it. They send emails saying they will work with me if I call them but, when I call them they tell me there is nothing they can do. Below is the email that I sent to them on -/-/2016 DO NOT EVER CALL ME AT WORK. You tell me you will work with me on... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay July 1, 2016 - I was contacted this morning regarding my delinquent auto loan. I am past due $460.00. I have been asking for a deferment on this payment for months. Every time I contact the company asking for assistance I am told no. So I have continued to make my required monthly payments. Today, I was contacted by a representative and was told the my car was actively out for repo and that I had to make a payment or they were coming to get my car immediately. So I set up a payment that I can not afford. Shortly after this phone call I received an email from the company offering me a deferment on my past d... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay June 6, 2016 - Early morning -/-/2016 I came outside to go to work and my car was gone. I currently have a loan with Bridgecrest financial formerly -. I had to wait until - cst to contact their offices in Arizona I spoke to the redemptions department a gentleman named - who informed me that my car was repossessed I was in shock when I have been making payments and arrangements every two weeks with an account manager and had a current documented arrangement for -/-/2016 He then advised me they will have to look into the issue and call me back. About an hour later I received a callback fro... |
Bridgecrest Acceptance Corporation Consumer Loan problems when you are unable to pay May 22, 2016 - My boyfriend submitted fake check stubs to obtain a vehicle loan and is now hiding the car because he is unable to make the payments. ... |