Review and analysis of over 47 complaints against Navy FCU
Navy FCU consumers have reported over 47 official complaints related to Problems when you are unable to pay. Out of the 47 consumer complaints against Navy FCU, 13% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Navy FCU Consumer Loan problems when you are unable to pay August 25, 2016 - I was released from my teniored job last year and informed Navy Federal. I continued to make payments throughout this year as I could. I was then referred to a special collections department who allowed me to make small payments to show effort until my full time job started at the end of -. My collections specialist - - was in an accident and a schedule check payment was unable to be stopped but was rectified by an ACH transfer later that week before the returned check. On - - our account was placed for repossession and picked up the same night. Tuesday we called into Navy Feder... |
Navy FCU Consumer Loan problems when you are unable to pay August 17, 2016 - I called Navy Federal Credit Union on - -, 2016 and confirmed with their Collections Department that my auto was not in repossession status. I paid $650.00 on - -, 2016. The balance currently due is $330.00 ( partial - and - payments ). My vehicle was towed from my home on Monday, - -, 2016 by - -. I contacted Navy Federal Credit Union 's collection department and was transferred to NFCU 's " Repossession '' Department. I spoke to - - who informed me my vehicle would not be returned unless I paid a $370.00 repossession fee directly to - - ( a tow... |
Navy FCU Consumer Loan problems when you are unable to pay March 14, 2016 - Hello, I openened a personal loan w/Navy Federal In - w/ credit life added in case you become - through no fault of your own and ca n't pay, - diligent ly until I was removed from work by my physician -, I continued to have problems mos after accident off work 29 days initially mos later off for 1 1/2 mos, Navy Federal was informed of same fully aware my loan had this extra coverage attached, I filed all paperwork within their time frame and before 60 days past due, thinking it was covered, I was harrased, authorized users on my account were called, I had a family member w/ a consi... |
Navy FCU Consumer Loan problems when you are unable to pay February 8, 2016 - On -/-/2016, I received a notification letter from Navy Federal Credit Union making threats to repossess my - Nissan Pathfinder stating that it will be used as partial collateral on my auto loan account which Navy Federal Credit Union claims is in " default ''. My account is not in default and I have been making monthly payments but the collection department does not seem to have records of my payments but the other departments have records of my payments. I am getting daily calls and computer calls from them about an account that I am making payments on. The number that the Navy Federal ... |
Navy FCU Consumer Loan problems when you are unable to pay problems when you are unable to pay November 24, 2015 - I was young and in the military when I was taken advantage of when buying a car. Navy Federal Credit Union gave me a loan that was more than the car was worth. The dealership and the banking institution was working together to get over on me. Now when I try to get rid of the car, the banking institution wont let me they said it will have to be a voluntary repossession. So now my credit is shot and I 'm struggling to get my credit right and having a hard time with a car that have should of been paid off. I been asking the bank to work with me because I had to put monies into the car to repair t... |
Navy FCU Consumer Loan problems when you are unable to pay problems when you are unable to pay November 21, 2015 - I have a loan out with Navy Federal Credit Union that has been awarded to my ex-spouse in our divorce proceedings that is still showing on my credit report. I have offered multiple times to provide them with a copy of the decree, but they were unwilling to accept it. This is adversely affecting my credit score and history and I would like to have it removed. The account has been charged off because my ex-spouse has refused to pay since 2013. ... |
Navy FCU Consumer Loan problems when you are unable to pay problems when you are unable to pay October 22, 2015 - I recently purchased a Cadillac CTS at the - - in - -. They gave me a temporary registration and I believed the documentation to be legitimate. On the temporary registration the mileage was listed as - miles, the actual mileage of the vehicle was - miles. When I went to the - to receive my permanent registration the - informed me that the vehicle was not registered in my name and there was a lean on the title. After the -, I went back to - - and they would not disclose the information that I needed. Later on - legal informed me that the vehicle was stolen. ... |
Navy FCU Consumer loan problems when you are unable to pay September 28, 2015 - Account with Navy Federal Credit Union. I have asignature loan and also a car note with Navy Federal credit union. I amfiling this complaint because I need help and I truly want to getback on track with NFCU and prevent my car from being repo. Iseparated from the Navy - 2014 due to medical related issues. I hadinsurance on my signature loan and when I separated NFCU stated theinsurance was taken off due to me not signing my promissory note whichwas not correct. After months and months of going backwards andforwards and me doing a - complaint it was discovered by NFCU I didsign the note a... |
Navy FCU Consumer loan problems when you are unable to pay July 21, 2015 - In - an account was opened in my name under false pretense by someone using fraudulent information. The person took the money and ran. I reached out to bank for assistance in getting resolve but they were only concerned about getting paid. In fact their only solution was to put me on a repayment plan with a higher interest rate until the debt was paid. They knew about the scam because of other victims but never offered to help. In - a judgment was awarded against me. At the same time the bank was suing the person who scammed me for the same loan. In - the scammer plead guilty but NFCU... |
Navy FCU Consumer loan problems when you are unable to pay July 8, 2015 - I behind on two loans and a credit card at navy federal credit union. I talk to them weekly about the matter. This week they have been calling my family members and leaving messages saying, this is so-and-so calling from navy federal, please return our call. It is urgent. '' This is absurd. They have my number already. I find to be harassing and trying to embarrass me with my family. ... |