Navy FCU Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Navy FCU Consumer Loan department,

Vehicle loan Problems when you are unable to pay Virginia

On -/-/2016, I received a notification letter from Navy Federal Credit Union making threats to repossess my - Nissan Pathfinder stating that it will be used as partial collateral on my auto loan account which Navy Federal Credit Union claims is in " default ''. My account is not in default and I have been making monthly payments but the collection department does not seem to have records of my payments but the other departments have records of my payments. I am getting daily calls and computer calls from them about an account that I am making payments on. The number that the Navy Federal Collection Department is calling me from is -.

Navy FCU customer in Virginia
Feb 08, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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