Resources for resolving common issues with Focus Holding Company products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Focus Holding Company and work to get a response. After your complaint is forwarded, Focus Holding Company has 15 days to respond to you and the CFPB. Focus Holding Company is expected to close all but the most complicated complaints within 60 days.
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Focus Holding Company Debt collection written notification about debt didn't receive notice of right to dispute January 4, 2018 - FOCUS FAILED TO FURNISH 30 DAY NOTICE, VALIDATION AND WENT ON CREDIT REPORT ANYWAY. IGNORED CEASE AND DESIST AND AND DO N'T CALL ORDERS CALLED MY FAMINLT 11 TIMES ON CELL ( GOT PROOF ).... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid March 10, 2017 - Hello this is regard to - and there attempts to collect on a debt that has been paid. We discontinued service with - in -/-/2016. They could n't get our billing correct so we parted ways. We have sent back all - receivers and they continue to bill us for a unknown large amount that we do not owe. We paid the - $ that we setup in -/-/2016. They never applied the payment and said they had a problem with there system. It is now in collections and we need it removed. I am attaching - pdf files. - shows that the payment came out of our bank account on our bank statement out o... |
Focus Holding Company Debt collection disclosure verification of debt not given enough info to verify debt February 25, 2017 - I have contacted this company a total of three times, requesting validation of the alleged debt ; as well as proof that they ( the company ) has the legal authority to collect the alleged debt on behalf of the original creditor. Twice the company sent a billing ledger as validation. A billing ledger does not assign a debt to me. In the two times they have sent that billing ledger they neglected to include proof that they have the legal authority to collect the the alleged debt.... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine February 2, 2017 - _Focus receivables management calls twice a day about a debt. We have no debts with perfect credit, I read about this company and the Gov. should close their doors. They prey on the defenceless.... |
Focus Holding Company Credit reporting incorrect information on credit report account status February 2, 2017 - I have tried to contact FOCUS RECEIVABLES MANAGEMENT Wed, -/-/2017, at - during business hours after seeing they are charging me - $ for a - fee on my credit report. I have called comcast and questioned them about it, since i still have an account opened with them, and they are not aware of such charges. Please do something about this so it leaves my credit report because it is holding me back from rebuilding my credit. Thank you.... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine January 22, 2017 - I accepted services for a fumigation from - on -/-/2016 with an ending invoice of $2300.00. After the fumigation, I was not satisfied with the ending results so I called and spoke to the manager, - - - ( branch sales manager at the - - office - ; email is : -- ) After our conversation he agreed to adjust my bill by $460.00 due to damage to the interior and exterior of my home and unsatisfactory service ; reducing my payment to $1800.00. I have the original letter stating the adjustment in my possession. The letter is on the company 's letterhead and has... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 8, 2017 - I was a victim of identity theft and noticed a collection from FOCUS RECEIVABLES I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against FOCUS RECEIVABLES in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity -. Attached is my document. Thank you... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid November 29, 2016 - - sent my bill to multiple collection agencies. I paid the - that contacted me, but now - of the other agencies is still reporting the debt as a charge-off or unpaid balance on my credit report. I have submitted a claim to both the reporting agencies and the collection service that is reporting it, and all have basically come back and said that I owe the money anyway, despite having sent the receipt for my payment to the other collection agency.... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 18, 2016 - Focus Receivables Management has been calling me every day for the past 8 months. When i answer half the time i get either a rude response and then they hang up, or they just hang up as soon as i answer. No matter what time i have called them back when they leave voicemails it never goes through or always goes to voicemail. I 'm to the point of worry every time the phone rings at this point, It 's harassment at this point.... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 15, 2016 - On or about -/-/2013 my wife and I entered into a contract with - home security services, this was a 3 year contract, approximately one year into my contract with -, a - home security services representative showed up at our door selling their version of home security, I immediately informed the rep we were in a binding contract with - for 3 years, the - rep stated that was not a problem and the - rep stated his company - will do what is called a take over, well we know that was a lie, 8 to 9 months later I get a call and a letter requesting why we backed out on our cont... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid November 1, 2016 - This debt was paid direct to -... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine September 20, 2016 - Placed debt on my credit, does not belong to you.... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine August 16, 2016 - For over three months I have been getting collection calls from a company called Focus Receivables Management. According to the internet, their address is : - - - - - -, GA - - The collection calls are in the form of robocalls, and all of them say exactly the same thing, in effect, it is a debt collection call from Focus Receivables Management, and a number to call back. No mention is made of what the debt is ( I do not have any debt whatsoever and owe nothing to anybody ). I typically get two or three such robocalls per week. I have recorded typical robocalls which are... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine July 22, 2016 - I filed a complaint with CFPB -/-/- and again -/-/2016 [ Case number : - ] about a bill from - that I did not incur. - agreed that the bill was done in error and contacted their collection agency - FOCUS RECEIVABLES instructing them to cease collection and update their records. Despite numerous requests to remove inaccurate information, FOCUS RECEIVABLES continues to submit information to the credit bureaus that they know to be inaccurate. I had my attorney submit a letter to FOCUS RECEIVABLES -/-/-. However, as recently as -/-/- they ( ONCE AGAIN ) Submitted false ... |
Focus Holding Company Debt collection false statements or representation indicated committed crime not paying June 22, 2016 - Focus receivable called me about 10 times and said I would be served legal papers at work and would make sure everyone at work knows. They also said they have a warrant for my arrest! They said I was guaranteed to do 10 years in prison.... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid May 17, 2016 - Debt was my father debt been paid ... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls January 29, 2016 - Focus Recievables Management calls my home multiple times a day. When I answer, it is just a recording asking me to call back. I do not owe any debts to any company, so I attempted to call back 4 separate times to ask them to stop calling me. Each time, the line says all representative are busy. Yet, the company calls me nonstop. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine January 7, 2016 - I do not have any debt from - - - company and am not even a customer, but somehow some debt collect companies kept attempts to collect debt and report to - credit bureau. ... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls December 28, 2015 - Focus Receivables Management calls every day and often more than once. I have asked them several times to please send me proof of the original debt, they deny this being available and continue to call. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine December 22, 2015 - Focus Receivables placed a collection account from - in my credit file. I was never contacted by them by phone or mail and had no know of this account. I have lived at my current address for over 10 years and have not had an account with -. To make matters worse, they the high balance showing at $110.00 and a total balance of $530.00. A little confusing. But nevertheless, I do not owe this bill or - for I never had service with them. ... |
Focus Holding Company Debt collection disclosure verification of debt right to dispute notice not received December 22, 2015 - An item which originated in - of - from - - - appeared on my - and - reports in - of -. I contacted - - and the only information they have on this is index data which indicates the item was sent to collections in -. It is now being reported with an " Open Date '' of - -, - and - -, -, respectively. It has obviously been re-aged. I was never notified of this collection attempt via U.S. Mail or telephone. I will send out letters to the agency next week after - with a demand for supporting documentation. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine December 19, 2015 - Early in the -/-/2014 my Vivint panel board went out. I repeatedly contacted them regarding the outage and was continually asked to do some system checking from my end. After doing so they never sent someone to repair my service. I made multiple calls to them over the last 8 months or so and they have continued to refuse to send someone out unless I continue to repeat the steps that do not repair the problem. I explained multiple times that I had called multiple times and they said they have no record of the calls although I can produce my phone records showing the calls and the amount of ti... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls December 15, 2015 - They keep calling and telling me that they are attempting to collect a debt. My credit is perfect and I do not owe any outstanding bills. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid December 11, 2015 - I paid on -/-/2015 to Focus Receivables a collector for - in full $1000.00. I have called Focus and they insist I still owe this amount. I have sent Focus a copy of my - - Statement as verification that I used my - - Card to pay this amount on -/-/2015. I have also filed a dispute with -, and Focus still has refused to remove this negative status on my credit report. I just do not know what else I can do, pay Focus again??? Thank you, ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine December 9, 2015 - Focus Receivables Management has a collection against me supposedly from - - -. I have not used - - in 5-6 years and left them all paid up. No one has left a message, sent a letter or emailed me. I happened to see this when applying for a loan. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine December 4, 2015 - Focus Receivables Management- - - -, GA -This company has reported to the credit agencies that I have $38.00 in collections with - - from - and reported it in - -. I 'm in the process of trying to obtain a home loan and this has negatively affected me. There is no way that this is a legitimate debt as I was not living in the United States from - - - - -, do not have - - nor is it even available in - Idaho where I 'm currently living. They had called me several - times and I informed them that this is not my debt and I do not have any acco... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 30, 2015 - Focus Receivable Management continues to call our home saying they are a debt collector and we must call them. We do not have any outstanding delinquent debt. I have checked their website and this company appears to be fraudulent. They call us every day. Please do something to make them stop calling innocent people. I 'm sure by the reviews I read that they have used scare tactics and should be reprimanded for their actions. ... |
Focus Holding Company Debt collection false statements or representation attempted to collect wrong amount November 28, 2015 - Apparently, the company has flagged my account for a collection for an amount of $18.00. I have no idea who they are or who I might owe this amount to, because I have not been contacted by anyone about this, as far as I can recall. I contacted the company and left a voicemail with my name and phone number in case they decide to contact me directly. ... |
Focus Holding Company Debt collection improper contact or sharing of info contacted me after i asked not to November 27, 2015 - My business receives calls from this company multiple times a day. If I decide to pick and actually reach a human ( rather than dead air like 90 % of the time ), I am offered no information, but am informed that the number will be removed from their list. '' Yet the continue to call. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 22, 2015 - I recently initiated new telephone service. Ever since then, I have been receiving a continuous stream of harassing phone calls about a debt that clearly belongs to whoever had the number before me. I tried calling the company and explaining their mistake but the phone calls have continued. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 20, 2015 - I have an account listed on my credit report from Focus Receivables Management. I did n't receive anything from this company. This account, now almost 6 years old, was settled with original holder - -. I have not received phone calls or mail from Focus Receivables and it is greatly impacting my credit. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 18, 2015 - called left message even though I answered. Stated it was a debt collection and I must call them back. No one at our number has any unpaid debts! ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 12, 2015 - I am being taken to collections for a service I never requested. I never received a bill, a late payment, any notifications of anything due, nor did i ever receive a phone call or notice of payment from the collector. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid November 12, 2015 - In -/-/- I started service with a cable company named - -. The account went delinquent with a balance of $130.00 in -/-/-. It was reported to my credit report with - and - -. Recently in -/-/- I paid the account off with - - for $150.00 ( Original account balance + interest ). Now -/-/- a - - - - ( who owned this - - Account ) was removed from -, and - -. I originally contact - - after reviewing my credit reports and noticed the amount was still being reported as owed. That ended with the account being removed from b... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls November 11, 2015 - Company calls - times a day. Either they dont leave a voicemail or when I answer, they hang up. When I try to call them at - or at - I get put on terminal hold by the auto attendant. The company in question is : Focus Receivables Management- - -, - GA -I do not know of ANY account that I have with them and cant find out as they never leave a message or they hang up when I answer. This goes on all day and all evening - times ... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls November 10, 2015 - A company called Focus Receivables '' calls our office twice a day, every day. No one responds but looking them up online, they are a fake debt collection agency. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 6, 2015 - Have been receiving harassing phone calls from Focus Receivables Management for past 3 days ; each time I answer the call, the caller 's system hangs up the call. The number they are calling is on the national and state do not call lists. As a result of this, I can not even attempt to validate the debt in accordance with the FDCPA. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine November 3, 2015 - - - - keeps trying to collect a debt for an account of which I have no knowledge of.I have never lived at the address where they claim services were provided nor do I know anyone who has. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine October 24, 2015 - Focus Receivables Management of -, GA has put false negative information in my credit report. They are claiming I set up an account in - 2014 for $60.00 and then did not pay. They made no contact with me except to provide false information that shows up as Derogatory Information and Collection Accounts on my credit report. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine October 23, 2015 - Focus Receivables keeps calling me and my wife. We owe nobody and I will not give Focus Receivable one dime, even if I did. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine October 15, 2015 - -/-/- my credit score was - from - - from - and - from -. On -/-/- I received a denial letter for a credit card from Bank - due to a collectionon my name sent to Focus Receivables Management by - on -/-/- for an amount of $- owned since -/-/-I never had an account with - under my name, the account we had as household was under - name and was closed on -/-/-. - retrieved my name from the collection agency -/-/- and removed the collection from - before -/-/-. As result I lost - points on my credit score from -. Howev... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine October 5, 2015 - There is a debt on my credit report that I do not owe. The collection company is Focus Receivables Management. It states I owe this company - for a - - - account from 2010. I did not have - - - in 2010. I called - they have no records of me having an account in that year. ... |
Focus Holding Company Debt collection disclosure verification of debt right to dispute notice not received October 1, 2015 - I notice my credit had a negative reporting from this company. This debt was an older debt but they reported it as current charge off as of -/-/15 which isnt true. This was already sent to another agency who could validate the debt ad was removed off my credit. This is the - time it has been reported. So now im being punished - times for the same debt that was originally removed. Just because they purchase the debt doesnt mean they can lie and try and ruin your credit. Also i notice they do this all the time with many people. ... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls September 27, 2015 - A robo-call identifying itself as Focus Receivables Management '' at - calls our landline frequently, urging us to call them back immediately, to find out about a problem we have with an undisclosed company they work for regarding an unpaid/overdue debt. The robo-call never discloses the company pursuing the debt, and we have no directly communication from any company about a debt we are overdue on. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine September 21, 2015 - FOCUS RECEIVABLES MANAGE- - PK -, --This company listed above has reported a false claim on my credit report with - stating I owe them $200.00 from an account opened in - 2014. I have called - - - - inquiring about this debt and they do not have any information regarding it. I have tried contact this so called company, and can not get any representative on the phone. They have not sent me any letters either informing me of this so called debt I owe. This is impacting my credit score and report and need it removed ASAP! I need to speak with someone regarding t... |
Focus Holding Company Debt collection disclosure verification of debt not disclosed as an attempt to collect September 15, 2015 - A robocall from Focus Receivables Management asked me to call them but offered no other information. There is nothing I know of that I owe and I will not call anyone without them giving me real information. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine September 3, 2015 - I terminated my service with - in - 2015 due to dissatisfaction with their billing. They sold me a digital receiver and offered a refund when the analog receiver being replaced was returned. Never received the box to return the old receiver, and when called, they denied agreeing to the refund. I had verbally agreed to extend my contract for two years. So I cancelled my service. I got a termination fee '' bill of $380.00. I was aware of - Revised Statute 44-101 ( 5 ) which states that a verbal agreement not to be performed within one year is unenforceable. Since I never signed the a... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine September 2, 2015 - I keep getting calls on my business phone from Focus Receivables. My business has absolutely no outstanding debt! ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine September 2, 2015 - On a daily basis we continue to receive calls from a company named Focus Receivables at -. When we answer, they either hang up or we have to wait until were transferred and request we 're taken off the list, which they say they will do but do n't. When we do n't answer, a recording goes on that says someone else 's name - it 's mushed and says something like - - or - something, and says a case has been filed against this person for dept. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine September 1, 2015 - Collection agency is harassing me over the phone. They call repeatedly, and can provide no information about the debt. They just want my personally identifiable information. The same information that can be used for identify theft. Please make them stop calling my phone. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid August 27, 2015 - Debt was to - - and we had paid the bill. This - called and demanded that I pay them that - did n't have my account now. Continued pressuring me. I asked for them to send a bill for conformation and she refused. I told her she needed to contact their client and she said that I had to prove I paid it. Very rude and disrespectful. I want all communication to cease and ALL derogatory info off my CR. I am seeking an attorney to file a law suite in TN for their unlawful collection attempt. Several of the laws have been broken for TN collection services. ... |
Focus Holding Company Payday loan received a loan i didn't apply for August 22, 2015 - Someone used my SSN and personal information to apply for a loan to deposit money into a checking account also opened with my information. They emptied the checking account and failed to pay. Now a third party collection agency is calling my personal work phone used for business purposes only. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine August 18, 2015 - Focus Receivables Management has contacted me several times to collect a debt for -. Each time I call back they tell me they are trying to reach someone else and not me. I have asked them to stop contacting me that I do n't have - and have n't in over 7 years. Each time they tell me they have no record of me contacting them back to ask to be removed. Spoke to them again today and was told I would be removed. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine August 14, 2015 - A recording from Focus Receivables Management keeps calling saying that they are trying to collect a debt. Sometimes I pick up, but there is no real person to tell that they have the wrong number. I do not know if they are the same people calling my cell, but someone keeps calling my cell to collect a debt. Once I talked the the cell phone people and determined that it is a scam. However, they keep calling and harassing me. I manage all of my debts carefully and have checked my credit report. The debt is not mine or they are a scam. The number that they tell me to call for Focus Receivables is... |
Focus Holding Company Debt collection false statements or representation attempted to collect wrong amount August 14, 2015 - I was denied a loan due to an erroneous collection on my credit report. My bank informed me of a - collections on my credit report from Focus Management from - - in the amount of $410.00. I was never contacted by phone, mail, or email by them about any money I owed. When I tried to call the number listed on the credit report it was not a valid number. I decided to search on - and it showed many claims of fraud. I do not have any outstanding bills for this amount and do not owe them money. As this is causing negative marks on my credit, I would like for this to be completely remov... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy August 13, 2015 - I have completed a bankruptcy protection in - 2015 and I have paperwork showing that the bankruptcy was approved. I have been getting calls from some company called Focus Receivables Management ''. I have asked to speak to someone about it but I just get sent to a voicemail for -. No one will tell the what the account is for just mumbling about an attempt to collect a debt. I keep telling them that I have completed a bankruptcy and I still keep getting called to tell me to call them back and I keep getting a voicemail. I am so done with this, I am tired of dealing with ignorant people w... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 12, 2015 - put a collection on my credit report.. I do not owe this debt. I live in - Carolina and this is supposedly from California. I reported the identity theft to the credit agencies. these - 's will not remove this from my credit. ... |
Focus Holding Company Debt collection communication tactics frequent or repeated calls August 7, 2015 - constant calling about a debt that 's not identified whether by mail or phone call ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt is not mine August 4, 2015 - We are getting automated dialer robo calls from Focus Receivables, phone number - asking us to call back. We have gotten calls on our home phone and cell phone. We have no debt and believe the calls are in error. When I called the number back, I was put on hold and after eight minutes I hung up. I strongly object to this waste of time to resolve an issue that could have been dealt with immediately had a live person come on the line when I answered the phone. ... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid August 3, 2015 - I had a balance with - - and paid it but Focus receivables management continues to call and does not remove the item off my credit report and it is causing a negative mark on my report. ... |