Amcap Mortgage, Ltd. Issue Resolution

Resources for resolving common issues with Amcap Mortgage, Ltd. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Amcap Mortgage, Ltd. and work to get a response. After your complaint is forwarded, Amcap Mortgage, Ltd. has 15 days to respond to you and the CFPB. Amcap Mortgage, Ltd. is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New Amcap Mortgage, Ltd. Consumer Complaints


Amcap Mortgage, Ltd. Mortgage loan servicing, payments, escrow account

December 24, 2016 - in - i was pre approved for -. I provided all documents they required.In - they asked for more documents. We were to close on -/-/- and I was informed that it was pushed back again.So I decided too look for a new lender and was then informed then informed i did not qualify after that....

Read more

Amcap Mortgage, Ltd. Mortgage application, originator, mortgage broker

September 5, 2016 - While I was - overseas ( in - ), my lease expired and I had to procure new housing. My mortgage broker told me that I I was approved for a VA loan at 3.375 percent. He asked me to engage my word to go with his company if would get me this rate. I gave my word ( in the military, our word is our bond ). However, he did not get me a VA loan. he instead got me a higher rate loan with PMI. Moreover, by the time his " bait and with '' was evident, it was too late for me to change mortgage brokers. I would lose my house and I would be homeless. I called the mortgage company about this and they ...

Read more

Amcap Mortgage, Ltd. Mortgage credit decision / underwriting

May 19, 2015 - I applied for a VA loan and the underwriter from AmCap Mortgage set a condition of my loan to provide medical documentation as proof of documentation as an extenuating circumstance of credit difficulties. Additionally, as a condition of the loan I was asked to provide documentation of upgrades done to my home that has been over 9 years past. Additionally, we have been asked to provide evidence of property listed as for sale or rented to support my military - move in 2006, which is over 9 years ago. I beleive the underwriter is asking for obsolete and unatainable information as set condition...

Read more