Amcap Mortgage, Ltd. Mortgage Complaint

VA mortgage Credit decision / Underwriting

Amcap Mortgage, Ltd. Mortgage department,

VA mortgage Credit decision / Underwriting Texas

I applied for a VA loan and the underwriter from AmCap Mortgage set a condition of my loan to provide medical documentation as proof of documentation as an extenuating circumstance of credit difficulties. Additionally, as a condition of the loan I was asked to provide documentation of upgrades done to my home that has been over 9 years past. Additionally, we have been asked to provide evidence of property listed as for sale or rented to support my military - move in 2006, which is over 9 years ago. I beleive the underwriter is asking for obsolete and unatainable information as set conditions for a loan.

Amcap Mortgage, Ltd. customer in Texas
May 19, 2015

* Source: CFPB Complaint Database

Amcap Mortgage, Ltd. response to complaint:
Closed with explanation

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