Resources for resolving common issues with Wyndham Capital Mortgage, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Wyndham Capital Mortgage, Inc. and work to get a response. After your complaint is forwarded, Wyndham Capital Mortgage, Inc. has 15 days to respond to you and the CFPB. Wyndham Capital Mortgage, Inc. is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Wyndham Capital Mortgage, Inc. Mortgage application, originator, mortgage broker February 15, 2017 - I began the process of refinancing my home with Wyndham Capital on -/-/2016 in order to pay of the first mortgage and a HELOC balloon payment that was due on -/-/2016. The loan specialist from Wyndham promised me that they could get me an FHA loan and that it would close in 28 days. Over the next three months they asked me for the same documents repeatedly, kept submitting the same request forms to the IRS for tax transcripts from my mother, and missed critical deadlines in order to close the loan. They missed the due date for the HELOC, missed the grace period, and in short never closed t... |