Wyndham Capital Mortgage, Inc. Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Wyndham Capital Mortgage, Inc. Mortgage department,

FHA mortgage Application, originator, mortgage broker California

I began the process of refinancing my home with Wyndham Capital on -/-/2016 in order to pay of the first mortgage and a HELOC balloon payment that was due on -/-/2016. The loan specialist from Wyndham promised me that they could get me an FHA loan and that it would close in 28 days. Over the next three months they asked me for the same documents repeatedly, kept submitting the same request forms to the IRS for tax transcripts from my mother, and missed critical deadlines in order to close the loan. They missed the due date for the HELOC, missed the grace period, and in short never closed the loan. Because of this I no longer could get an FHA loan so one of their representatives tried to get the loan servicer ( - ) to report that I had made the - and - payments so it would show - on time payments and not report as late, but of course, - could not do that since it would be a fraudulent statement. Finally in - Wyndham sent me an email saying that they could not move forward with the mortgage since my credit showed late payments. They are the reason that the loan was late. This has ruined my credit rating and refuse to help me.

Wyndham Capital Mortgage, Inc. customer in California
Feb 15, 2017

* Source: CFPB Complaint Database

Wyndham Capital Mortgage, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more