Resources for resolving common issues with MLD Mortgage, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to MLD Mortgage, Inc. and work to get a response. After your complaint is forwarded, MLD Mortgage, Inc. has 15 days to respond to you and the CFPB. MLD Mortgage, Inc. is expected to close all but the most complicated complaints within 60 days.
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MLD Mortgage, Inc. Mortgage loan servicing, payments, escrow account May 6, 2016 - In - - we began the process of taking out a - loan with MLD Mortgage Inc. The loan was finalized on - -, -, the day we closed on our new house. This loan was for a home purchase of -, - of home repairs ( plus the additional 15 % reserve money ), and 3 months of mortgage payment in escrow ( totaling about - ). A few weeks after closing, we began receiving emails from MLD Mortgage about our - mortgage payment being due. After further inquiry and investigation on our part, it seems the Money Store made several errors in processing our loan which is adding up to thou... |
MLD Mortgage, Inc. Mortgage loan servicing, payments, escrow account January 25, 2016 - I have a 30-year fixed loan with MLD Mortgage Inc since - 2015 with - % down for a single-family house. A few months ago I was calling and emailing their customer service to get quote in order to remove my PMI. First they said I can not remove my PMI for my loan with them is less than - years. I read some online forums and knew that as long as I can make LTV as - %, my PMI should be automatically removed. I gave them my second call, and presented the info I read online, they told me that I should be able to do so as long as LTV is - %, but to get an quote I need to put it in a f... |
MLD Mortgage, Inc. Mortgage credit decision / underwriting November 2, 2015 - I applied for a $120000.00 fixed rate 15y mortgage with - % down with The Money Store on -/-/-. We spoke about closing -/-/15 but did not since the commitment was issued -/-/-. I submitted all documents requested -/-/15. The contracted closing date was -/-/15, which they also now missed. Since submitting all my requested documents on -/-/-, The Money Store has continued to delay the closing requesting unreasonable documents, not originally requested. Each time I submit documents, they come back with yet another request. For example, there are beneficiaries... |
MLD Mortgage, Inc. Mortgage settlement process and costs October 26, 2015 - I applied for a conventional mortgage. I was approved for the mortgage. I received the mortgage commitment. I was told that we would close by -/-/15. Late Friday evening on -/-/15 I was informed by the mortgage company that they made a mistake and submitted my loan as conventional when in fact it 's supposed to be FHA. As a result the purchase is now postponed another 3-4 weeks. Once I received the commitment I notified my landlord who rented out my current house starting - -. I now have no where to go with a - year old son! ... |
MLD Mortgage, Inc. Mortgage settlement process and costs June 30, 2015 - I was charged points on final HUD that were never disclosed to me. When I received final HUD - hours before closing I immediately called my mortgage broker but he was unreachable. The following business day I followed up and pressed him about the points, he told me his disclosure department '' should have sent me the updated Good Faith Estimate and disclosures - before on the date the rate was locked. These were never sent to me and he could not produce any evidence that there was any attempt to send them. ... |
MLD Mortgage, Inc. Mortgage loan servicing, payments, escrow account April 11, 2015 - On - -, -/-/2015, I closed on a property that was obtained thru a - loan. The mortgage is with MLD Mortgage Inc. The way the mortgage is set up, I borrowed money for both pruchasing building, and rehab for it. The rehab money is in an escrow account, operated by The Money Store. The process is that we complete some of the rehab, thru an approved general contractor, the work is approved by a HUD consultant, and the money is distributed according to work completed. I was told once the paperwork is completed by the HUD consultant, it should take 3-5 business days for a check to be issu... |
MLD Mortgage, Inc. Mortgage application, originator, mortgage broker March 29, 2015 - I was approved for an FHA loan by MLD MORTGAGE but denied again because the process - - was looking for information from my significant other whos not on loan. He did not have information to give to him and he did n't want to supply the information because he felt that the mortgage was not his and he was not his client. - kept giving me the run around and he made personal coments about my significant other. - and his processer - - said they would let me know by a certain day but dif not. Myself and my agent reached out to both of them with no response. I decided to switch to ... |
MLD Mortgage, Inc. Mortgage loan servicing, payments, escrow account March 26, 2015 - [ Summary ] 1. My property tax deposit on escrow account statement is incorrect ( 30 % more ). I submitted all required documents to request the correction but no response was received and no correction action was taken. 2. My property tax due on -/-/- was not disbursed from my escrow account. I had to pay property tax plus penalty myself to avoid adverse actions from local authority. 3. I requested a cancellation of my escrow account and was denied by the mortgage service company by terms that were never disclosed to me. [ Detail ] I refinanced my property in -/-/-. I realized the p... |