MLD Mortgage, Inc. Mortgage Complaint

MLD Mortgage, Inc. Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting New Jersey

I applied for a $120000.00 fixed rate 15y mortgage with - % down with The Money Store on -/-/-. We spoke about closing -/-/15 but did not since the commitment was issued -/-/-. I submitted all documents requested -/-/15. The contracted closing date was -/-/15, which they also now missed. Since submitting all my requested documents on -/-/-, The Money Store has continued to delay the closing requesting unreasonable documents, not originally requested. Each time I submit documents, they come back with yet another request. For example, there are beneficiaries listed on my bank accounts and The Money Store demanded that I obtain a letter from the bank stating my beneficiaries can not withdraw any money from the account. Once I submitted that bank letter, then they asked that my beneficiaries sign something to the same effect. Another example is The Money Store requesting me to contact the title company I sent a wire to requesting the copy of the cashed check for the money I gave to my mother to pay the balance due on the purchase of her home -/-/-! I have perfect credit with no debt and an annual salary of over $100000.00. I have plenty of


this issue? The sellers of the house are looking into their legal rights since I have violated the contracted closing date due to The Money Store. I have requested an extended closing date and have yet to hear back from the sellers. The Money Store has had some management changes. I wonder if they are hoping I move onto another lender due to the benefits I reminded them about - $1000.00 back at closing, no application fees, no commitment fees, no lender fees. Their commitment letter to me listed the fees, which is when I reminded them of the benefits listed on their own website! The loan officer said he was not aware of them and said after checking with his supervisor, it was determined I would receive those benefits at closing.