Resources for resolving common issues with The Affiliated Group, Inc products and services
You can reduce the number of unwanted calls from The Affiliated Group, Inc you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 26, 2016 - Someone stole my personal information and identity to open an account with - -. The account is an unauthorized and fraudulent account with Affiliated Credit Services. I have never applied for an account with - -. I have been receiving harassing, threatening and death threats telephone calls from Affiliated Credit Services in regards to a debt of $240.00 I do not owe. The account or debt do not belong to me. I am a victim of identity theft.... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine December 15, 2015 - The last correspondence I sent this company on - -, 2015 pertained to a demand for validation. The company has failed to provide me validation of the account and at the same time persevered with reporting the account on my credit report. This is a blatant violation of Fair Debt Collection Practices Act ( FDCPA Sec 809 ). ... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine August 11, 2015 - I used to have voice over internet with the carrier called - now known as - - and about a year and a half ago I discontinued telephone service with them. However there was an incident in which I moved and in that move I lost a little box that was necessary to voice over telephone calling. The box was about the same size as a deck of cards. I contacted - and explained that the little box had somehow gotten lost in the moves.They said that I owed them $100.00 dollars for the box. I explained to - that it was an honest mistake and due to me having to move twice in two months, tha... |
The Affiliated Group, Inc Debt collection disclosure verification of debt not given enough info to verify debt June 17, 2015 - This company has failed to send a written notice of the debt. They have contacted me several times and I have made them aware that I have n't received said letter. ... |
The Affiliated Group, Inc Debt collection communication tactics frequent or repeated calls June 17, 2015 - Affiliated Credit Services calls on my cell asking for me by name and then asks for personal identity information ( PII ) before disclosure of information. The phone numbers are - and -. I ask them for more information about the company, but only the name Affiliated Credit Services is given. Told her I would not give my address or birth date as I did not know the company. I checked my credit report and did not find any outstanding debts or complaints. She, the Affiliated Credit Service -, threatened to call back until the PII questions were answered. ... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine April 14, 2015 - Received a letter from Affilliated Credit Services dated -/-/- stating that I owe $160.00 with fees due a check written to - -. The letter states that the check was written on -/-/-. I have not written a check nor been in a - retail facility in at least - years. Upon contacting ACS, I learned that the routing # for the check was that of - - Bank. I had an account at said bank at - time but it has been closed for at least - years. Further, the check # was - digits long and any old checkbooks someone might have found would only have had checks with - dig... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine March 24, 2015 - I received phone calls from ACS collection agency around - of - regarding a medical debt that did not belong to me back from - of -. I tried to explain the situation at the time and was threatened with legal action. I called the hospital the charge was from and spoke with billing where it was discovered I had the same name as the individual whom the charge belonged but different birthdays and social security numbers. As well as the fact I have never been to that facility and was in - when the charge occurred. I was assured the situation was resolved and I never heard from the co... |