The Affiliated Group, Inc Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

The Affiliated Group, Inc Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine New York

I used to have voice over internet with the carrier called - now known as - - and about a year and a half ago I discontinued telephone service with them. However there was an incident in which I moved and in that move I lost a little box that was necessary to voice over telephone calling. The box was about the same size as a deck of cards. I contacted - and explained that the little box had somehow gotten lost in the moves.They said that I owed them $100.00 dollars for the box. I explained to - that it was an honest mistake and due to me having to move twice in two months, that it was an mistake in which I had ultimately no control over the situation being that the movers were moving me and I explained that I could not afford to pay for the box and that since I was a loyal customer for four years I felt that they should have honored my reasons. I was never again contacted by -. About a year later I began receiving harassing telephone calls from a collection agency stating that they represented - and that they


mistakes happen. I told them that I was filing a complaint. I recently reviewed my credit report and found that I have a collection item reported by the collection agency who supposedly was representing -. I feel that this wrong being that - never contacted me again nor tried to call and discuss the situation and for them to do this is really bad business after I had a legitimate and very logical reason for the issue. I would never deliberately NOT send a little box back to a company for no good reason. I think what - did was wrong and I do not feel that I owe them anything. This is how - treats it former loyal customer 's? I want the derogatory information that - supplied to be removed from my credit report and I want the harassing phone calls to stop. I am requesting your help with this matter and please advise. Thank You. - -

The Affiliated Group, Inc customer in New York
Aug 11, 2015

* Source: CFPB Complaint Database

The Affiliated Group, Inc response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3The Affiliated Group, IncCont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau

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