The Affiliated Group, Inc consumers have reported over 37 official complaints. Out of the 37 consumer complaints against The Affiliated Group, Inc, 24% were disputed by the consumer (i.e. the consumer was not happy with how The Affiliated Group, Inc responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against The Affiliated Group, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 78% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 18 | 17% |
| Disclosure verification of debt | 9 | 44% |
| Communication tactics | 5 | 40% |
| Improper contact or sharing of info | 3 | 0% |
| False statements or representation | 2 | 0% |
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Stop CallsThe Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 26, 2016 - Someone stole my personal information and identity to open an account with - -. The account is an unauthorized and fraudulent account with Affiliated Credit Services. I have never applied for an account with - -. I have been receiving harassing, threatening and death threats telephone calls from Affiliated Credit Services in regards to a debt of $240.00 I do not owe. The account or debt do not belong to me. I am a victim of identity theft.... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine December 15, 2015 - The last correspondence I sent this company on - -, 2015 pertained to a demand for validation. The company has failed to provide me validation of the account and at the same time persevered with reporting the account on my credit report. This is a blatant violation of Fair Debt Collection Practices Act ( FDCPA Sec 809 ). ... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine August 11, 2015 - I used to have voice over internet with the carrier called - now known as - - and about a year and a half ago I discontinued telephone service with them. However there was an incident in which I moved and in that move I lost a little box that was necessary to voice over telephone calling. The box was about the same size as a deck of cards. I contacted - and explained that the little box had somehow gotten lost in the moves.They said that I owed them $100.00 dollars for the box. I explained to - that it was an honest mistake and due to me having to move twice in two months, tha... |
The Affiliated Group, Inc Debt collection disclosure verification of debt not given enough info to verify debt June 17, 2015 - This company has failed to send a written notice of the debt. They have contacted me several times and I have made them aware that I have n't received said letter. ... |
The Affiliated Group, Inc Debt collection communication tactics frequent or repeated calls June 17, 2015 - Affiliated Credit Services calls on my cell asking for me by name and then asks for personal identity information ( PII ) before disclosure of information. The phone numbers are - and -. I ask them for more information about the company, but only the name Affiliated Credit Services is given. Told her I would not give my address or birth date as I did not know the company. I checked my credit report and did not find any outstanding debts or complaints. She, the Affiliated Credit Service -, threatened to call back until the PII questions were answered. ... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine April 14, 2015 - Received a letter from Affilliated Credit Services dated -/-/- stating that I owe $160.00 with fees due a check written to - -. The letter states that the check was written on -/-/-. I have not written a check nor been in a - retail facility in at least - years. Upon contacting ACS, I learned that the routing # for the check was that of - - Bank. I had an account at said bank at - time but it has been closed for at least - years. Further, the check # was - digits long and any old checkbooks someone might have found would only have had checks with - dig... |
The Affiliated Group, Inc Debt collection cont'd attempts collect debt not owed debt is not mine March 24, 2015 - I received phone calls from ACS collection agency around - of - regarding a medical debt that did not belong to me back from - of -. I tried to explain the situation at the time and was threatened with legal action. I called the hospital the charge was from and spoke with billing where it was discovered I had the same name as the individual whom the charge belonged but different birthdays and social security numbers. As well as the fact I have never been to that facility and was in - when the charge occurred. I was assured the situation was resolved and I never heard from the co... |