Stop Action Collection Service Phone Harassment

Resources for resolving common issues with Action Collection Service products and services

You can reduce the number of unwanted calls from Action Collection Service you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Action Collection Service Consumer Complaints


Action Collection Service Debt collection communication tactics frequent or repeated calls

December 17, 2018 - Action Collection Services out of -, Idaho has called me numerous over the past two years and have now started calling again. I have started to not answer the calls due to the amount of times the employee of the company calls me. Every time that he has called me he will not tell me the amount of the debt, who the debt originated with and what date it originated or give me a reference number or put me in contact with a supervisor. He calls every six months and will call not only my cell phone but will call my office as well every day numerous times a day. They have never sent me any paperwor...

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Action Collection Service Debt collection attempts to collect debt not owed debt was paid

June 9, 2018 - Timeline of events :-/-/- Pulled credit report, collection listed.-/-/- Letter sent to Action Collection Service. -/-/- Letter delivered and signed for. -/-/- No response, pulled credit report, still listed. -/-/-Sent 2nd letter to Action Collection Service. -/-/- Letter delivered and signed for. -/-/- No response, pulled credit report, still listed....

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Action Collection Service Debt collection communication tactics used obscene/profane/abusive language

October 6, 2016 - I received over - phone calls from debt collector and with each phone I requested a written verification of what the debt was and how much the total was for. Each time I was assured that the notice would be sent, I verified they had the correct address to send me said written verification. I have never received anything in writing from them, only phone calls and at times harassing phone calls calling me " stupid '' and threatening legal action. The agent 's name was -, and he called me in - of 2015, he became abusive and aggressive when I told him I needed one more week to satisfy the...

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Action Collection Service Debt collection false statements or representation attempted to collect wrong amount

August 15, 2016 - I was on section - or government housing in 2010 the companys involved will not release the contract or proof how I owe rent. I have tried may times to dispute this and I eveneed tried to settle. The company are unwilling to do anything....

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Action Collection Service Debt collection cont'd attempts collect debt not owed debt is not mine

January 14, 2016 - This item claimed by Action Collections on behalf of Benchmark Apartments from -/-/- in the amount of $2100.00 ( originally was $1200.00 until I filed a dispute then was increased as of -/-/- to $2100.00 ) is inaccurate because the Benchmark Apartments charged me for inaccurate charges, falsified an important document and then immediately sent me to Action Collections with intentions of receiving illegitimate payment, whilst destroying my credit. This has went on for 7 years and has prevented me from having perfect credit with this one exception to my credit report. I worked wi...

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Action Collection Service Debt collection cont'd attempts collect debt not owed debt is not mine

December 12, 2015 - Action Collection Services INC. is reporting a collection account ( - - - ) on my - Credit report that is not mine and they are damaging my credit with this. I contacted Action Collection Sevices Inc. on - ( attached : original letter to Action, & certified mail delivery ) asking them to send verification of the debt with in 5 days. By law a collection company has to verify any debt the consumer asks to verify.They still have not. They responded with a letter stating they can not locate the account ( attached : Action response letter ) I gave them all information needed to loc...

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Action Collection Service Debt collection cont'd attempts collect debt not owed debt was paid

September 24, 2015 - I went to - - and was under the impression I was covered by the insurance program they had me under. They never tried to reach me by phone or send a bill via email which I later found out was because I signed up for no mail. Was n't sure why they did n't try other methods of contact. When the collection agency called, I had knowledge of this charge. I immediately paid - - - -/-/15 - and they said that they would take it off the list from the collection agency. Also that it was before the due date of the collection agency to affect my credit score. So they should have ne...

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Action Collection Service Debt collection communication tactics frequent or repeated calls

April 13, 2015 - Interstate Collections continues to call me for a debt from a person who does not live here. They have been told multiple times to stop calling here, but they continue to harass us. ...

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