Review and analysis of over 1 Installment Loan complaints against BBVA Compass
BBVA Compass consumers have reported over 1 official complaints related to Installment loan. Out of the 1 consumer complaints against BBVA Compass, 0% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BBVA Compass Consumer loan taking out the loan or lease April 8, 2015 - In early - 2015, I entered Compass Bank to do business. The counter agent solicited business. I was redirected to - -, - Representative. - - attempted to increase my home equity line of credit ( HELOC ). In doing so, she opened both a checking account and credit card account. I strongly protested to both immediately. She advised that the checking account was a requirement of all new '' HELOCs, which is what would occur if my limit is increased. I was not aware that the credit card account was not closed until I received a statement a few weeks later. In the meantime, I did n... |