United Security Financial Corp Va Mortgage Complaints

Review and analysis of over 13 Va Mortgage complaints against United Security Financial Corp

United Security Financial Corp consumers have reported over 13 official complaints related to VA mortgage. Out of the 13 consumer complaints against United Security Financial Corp, 15% were disputed by the consumer (i.e. the consumer was not happy with how United Security Financial Corp responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against United Security Financial Corp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.

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New Va Mortgage Consumer Complaints


United Security Financial Corp Mortgage loan servicing, payments, escrow account

March 17, 2017 - My complaint is the following ; I refinanced my VA Mortgage in -/-/- with United Security Financial. -/-/- I had to file Chapter - Bankruptcy due to a divorce and placed on a 36 month payment plan. In -/-/- United Security sent my VA Mortgage to - to act as their servicing agent. United Security was notified of the bankruptcy through legal means and was given the opportunity to file with court for any monies owned to them. United Security filed for a single missed payment and received their funds through my appointed bankruptcy trustee. In or about -/-/- I completed m...

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United Security Financial Corp Mortgage loan servicing, payments, escrow account

May 27, 2016 - I believe I am on the -. mort. co., in other words it has been sold twice. The current alleged owner has hired a bill collector, a so called mort. servicing corp. to manage my mort.. I have been waiting since -/-/2015 for the former mort. co. to sign my insurance claim check over to me. I finally received an insurance check made out to me & the former mort. co. with a signature on it. I do n't know if I can deposit it or not but I will find out tomorrow. I think they want me to endorse it & send it to them which I am not going to do. To put it bluntly, I do n't trust them. If I sign i...

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United Security Financial Corp Mortgage loan servicing, payments, escrow account

March 6, 2016 - This is my second CFPB complaint [ Case number : - ] regarding United Security Financial Corp 's mismanagement of my VA mortagage and now it appears that funds may have been embezzled. My account is payed electronically every month by - - and has NEVER been late or missed. - is their mortgage servicing agent ; and even though I have brought this to their attention directly, they have continued to harass me for early payments after the above referenced case was supposed to have been resolved. Now payments are being reported as " not made '' and balances are reported incorrectly in m...

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United Security Financial Corp Mortgage loan servicing, payments, escrow account

November 17, 2015 - I refinanced my V.A. home -/-/- under the -. hybrid ARM. The United Security Financial Corporation or - - sent me a notice yesterday. They said under my contract my rates could increase to $1000.00 according to my closing documents. Interest rates have begun to show a sign of increasing. I feel this is a deceptive practice. The rules with the -. hybrid ARM are clear. My interest rate is locked in for 3 years. The rate can never increase any more than 1 percent per year. The rate can never go up over 5 percent. My initial rate was 1.75 %. My rate is subject to change on -....

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United Security Financial Corp Mortgage loan modification,collection,foreclosure

October 21, 2015 - We have a loan through United Security Financial being serviced by - -. We are under a VA loan and are currently trying to sell our home, in Virginia. Our appraisal was for $160000.00 and they are refusing our current offer for $160000.00 and refusing to utilize the VA short sale procedures. Our house has been on the market for over a year and this is the only offer we have had. They are refusing to accept the offer and want to net more money, even though they will be able to get at least $48000.00 from the VA ...

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United Security Financial Corp Mortgage loan modification,collection,foreclosure

September 11, 2015 - We asked the bank for net proceeds requirement. They told us an offer of $25000.00 with net proceeds of $ -. We received an offer of -. They reviewed and at the last minute before the foreclosure postponed. They waited 3 weeks and then they countered back at a previous amount of - reducing commission to 3 % split between - agents. The national standard for a short sale is 6 % total commission. This has been going on for 2 1/2 years. They keep changing their requirements as soon as we have an offer that meets their demands. They are force placing a foreclosure on an - serviceme...

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United Security Financial Corp Mortgage loan modification,collection,foreclosure

September 11, 2015 - We asked the bank for a minimum net proceeds amount to determine if we could find a buyer. The bank told us on - that acceptable net proceeds of $230000.00 were required. We provided an offer to avoid the foreclosure. the investor then, after reivew for one week change their mind and now want an additional $7500.00 above the offer and to reduce commission to 3 % for - agents to split. The short sale national protocol is 6 % between - agents. We reduced the commission to 5 % split between - agents to try to make this offer work. This was the highest offer received in 2 years on ...

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United Security Financial Corp Mortgage loan servicing, payments, escrow account

May 22, 2015 - In the beginning of -, my mortgage was transfered to United Security Financial Corp, aka : -. Since then, when I receive a statement, the payment sent is applied wrong. I have called them several times, talking with persons who seem unconcerned with customer satisfaction. Recently ( -/-/15 ), I called and spoke with - about the unapplied '' funds which on the payment coupon is specifically stated as extra to principal or escrow. I was on hold for a while and finally asking what was taking so long only to be told : I 'm trying to get someone to help me with this '' After some t...

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United Security Financial Corp Mortgage loan servicing, payments, escrow account

April 9, 2015 - United Security Financial Corp has selected - '' to service our VA mortgage after years with another firm. We are paid by the govt every - of the month and have been making an electronic payment from our bank on this date throughout the term of the loan. We have NEVER missed or late on a payment. Their agent, -, has now initiated debt collection calls on the - and informed us that they will continue to harass us on the - of every month hereafter. ...

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