Review and analysis of over 2 General Purpose Card complaints against SunTrust Bank
SunTrust Bank consumers have reported over 2 official complaints related to General purpose card. Out of the 2 consumer complaints against SunTrust Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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SunTrust Bank Prepaid card fees November 4, 2015 - We have - prepaid debit cards from Suntrust bank that had a beginning balance of $25.00. We were charged monthly inactivity fees for no activity after 4 months of not using the card, which violates our understanding of the CARD act, which only permits the charging of fees after 12 months of no activity. The terms and conditions of the Suntrust prepaid debit card are here : Inactive Account Fee $2.00 per month following 3 months of inactivity. Inactivity is defined as no transactions ( cash or purchases ) or account inquiries made on the Card account. https : - $ - in activity fe... |
SunTrust Bank Prepaid card fraud or scam September 19, 2015 - I received an unsolicited - '' prepaid card directly from SunTrust - -, FL ) via USPS mail. I reside in - -, California. A reasonable person would think that receiving the card this way infers that it was sent via a third party as either as gift or payment of a claim or refund. Only after biting '' and following the instructions given to activate the card was it clear that was not the case. Now I feel I have been fooled '' as they have my phone number and codes I used to activate the card ... the card I then found had a zero balance. It is important to note that this card car... |