Review and analysis of over 12 Fha Mortgage complaints against Capital One
Capital One consumers have reported over 12 official complaints related to FHA mortgage. Out of the 12 consumer complaints against Capital One, 58% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Capital One Mortgage application, originator, mortgage broker May 18, 2016 - I applied for a mortgage from Capital One. In early discussions I told the consultant that I was in the process of deciding if I should buy a house now and take a new position within the same company later in 2016 and wanted to know what I could qualify for at this time. I completed the loan application and was told by the consultant that she would not complete the application until after I had applied for, been offered and accepted the new position and had been in the position for 2 years. I did not receive an appropriate declination letter and I do not believe that I would have been declined... |
Capital One Mortgage loan servicing, payments, escrow account February 26, 2016 - Capitol One Mortgage claims in -/-/- FEMA notified them that my house was now in a flood zone. Told them my house had not moved nor had the river. They did a forced-placed insurance policy for $3000.00 a year flood insurance, due to me not providing proof of flood insurance for -/-/- they again forced-placed flood insurance and added the cost of -/-/- and -/-/- coverage to my monthly payment in -/-/-. Which doubled my monthly mortgage payment. When inquired how they determined my house had managed to move itself into a flood zone they said FEMA notified them and gave... |
Capital One Mortgage loan modification,collection,foreclosure July 14, 2015 - I could not pay mortgage on condo unit. The bank sent a Financial Solicitation Package, requesting hardship document, -, income information, etc. After package was sent, I waited. Weeks went by, before i was told a document had expired. I resent document, and waited ; then I was told the case was closed. Finally, after more calls and paper submission, the Modification was denied! I asked for documents to be transferred over for next step in lieu of foreclosure ( Deed in Lieu or short sale ), weeks passed, I was called and asked to resubmit the papers because they could not be reused. I resu... |