Synovus Bank Checking Account Complaints

Review and analysis of over 52 Checking Account complaints against Synovus Bank

Synovus Bank consumers have reported over 52 official complaints related to Checking account. Out of the 52 consumer complaints against Synovus Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Synovus Bank responded to their complaint) and 100% were processed in a timely manner. 12% of consumer complaints against Synovus Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


Synovus Bank Bank account or service account opening, closing, or management

March 28, 2016 - I opened a checking account with - ( Synovus ) as they were offering a $200.00 new account bonus and fee free checking. There were a few stipulations which I met such as Online bill pay, debit card use and Direct Deposit. I indicated at the time of account opening that my Direct Deposit would be via an ACH from my other bank account as I was self employed. Iwas told that this would be okay. Indeed, I use this same method to make ACH deposits to another account I have so as to avoid monthly fees. On the first full statement cycle, I was charged a $ - monthly fee. I indicated at that t...

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Synovus Bank Bank account or service problems caused by my funds being low

June 12, 2015 - - ( Synovus ) charged my account - separate fees of $36.00 totaling $210.00 plus a separate fee of $35.00 the next day. The $35.00 fee was described as a continuous overdraft charge. On -/-/-, I had an electronic transaction in the amount of $370.00 presented to the bank. However, I had dated the transaction for -/-/-. When I saw the bank had prematurely processed the transaction, I immediately deposited $400.00 to cover the charge. The electronic transaction plus - small transactions were still pending when the deposit was made. On following business day, the ba...

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