Synovus Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Synovus Bank Bank account or service department,

Checking account Problems caused by my funds being low Georgia

- ( Synovus ) charged my account - separate fees of $36.00 totaling $210.00 plus a separate fee of $35.00 the next day. The $35.00 fee was described as a continuous overdraft charge. On -/-/-, I had an electronic transaction in the amount of $370.00 presented to the bank. However, I had dated the transaction for -/-/-. When I saw the bank had prematurely processed the transaction, I immediately deposited $400.00 to cover the charge. The electronic transaction plus - small transactions were still pending when the deposit was made. On following business day, the bank charged me the $210.00 for the - small transactions. These - small transactions were arranged by the bank in the order to where the large transaction was paid first followed by the small - transactions. This was done in order to maximize the number of overdraft fees. The bank 's response was that electronic transactions are always paid first and it was just a coincidence '' that the electronic transaction was larger. However, I have evidence that this is not the case in where I have had a larger debit card transaction paid ahead of smaller electronic transaction previously. Synovus has a history of the practice of acting in bad faith by processing transactions in an order that would net them the most in overdraft fees as seen in the lawsuit - v. Synovus Bank. Synovus paid - - to settle this lawsuit just last year.

Synovus Bank customer in Georgia
Jun 12, 2015

* Source: CFPB Complaint Database

Synovus Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more