Review and analysis of over 31 Checking Account complaints against FirstBank of Puerto Rico
FirstBank of Puerto Rico consumers have reported over 31 official complaints related to Checking account. Out of the 31 consumer complaints against FirstBank of Puerto Rico, 19% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank of Puerto Rico responded to their complaint) and 97% were processed in a timely manner. 16% of consumer complaints against FirstBank of Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstBank of Puerto Rico Bank account or service account opening, closing, or management January 31, 2016 - I was charged $20.00 for insufficient funds on -/-/2014 on my First Bank - checking account. The funds were never insufficient. The bank actually decided to withdraw twice the amount authorized for a mortgage payment, realized and reversed the error, but not before charging me with insufficient funds. I have been told repeatedly the the $20.00 fee would be returned. To date no such a think has occurred. Instead their mortgage division stole $4000.00 from the escrow account. This is being addressed through another complaint, Case number : -. I have called, emailed, and compl... |
FirstBank of Puerto Rico Bank account or service deposits and withdrawals January 26, 2016 - About a year ago and a half i surrended voluntarily a car to First Bank of Puerto Rico inability to pay because I was in a lawsuit contesting paternity of a child under age - it was discovered that was not my legal son and I had very many legal expenses, after having delivered the car to First Bank they sent me a letter charging me $4.00 dollars because they sold the car at auction and what lost me were charging. A year and three months later the FB entered my checking account and they seized $1.00 dollars without my autorization authorizing themselves without notifying me anything. A... |
FirstBank of Puerto Rico Bank account or service deposits and withdrawals October 5, 2015 - I still waiting for a responses. The bank still sent me the same email indicating the same, that they are going to investigate, and for how long they need to investigate since I open this case in the bank on - -, 2015, and do n't have any responses. Please help me and stop this abuse. Sincerely, - - from my iPhoneOn - -, 2015, at - - Consumer Financial Protection Bureau - - ; -- & gt ; wrote : The company has provided a partial response to your complaint number - describing the steps taken so far to address your issue. They stated they are still worki... |
FirstBank of Puerto Rico Bank account or service using a debit or atm card October 2, 2015 - On - -, 2015 I bought an coupon online at -. I did the payment of $55.00 via -. I never received the coupon but the money was debited from my account, so I proceeded to contact the seller, a representative said that they never received the payment. After that I contact - from where I was told that they never keep money of failed transactions. After months trying to get my money back, filling forms from the bank without receiving any answers form them, the bank ( First Bank Puerto Rico ) said that they did n't know which bank originated the transaction and that I had to wait. A... |