Review and analysis of over 3 Conventional Adjustable Mortgage (Arm) complaints against Lender Live
Lender Live consumers have reported over 3 official complaints related to Conventional adjustable mortgage (ARM). Out of the 3 consumer complaints against Lender Live, 33% were disputed by the consumer (i.e. the consumer was not happy with how Lender Live responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Lender Live resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Lender Live Mortgage loan servicing, payments, escrow account November 30, 2015 - My mortgage company is LenderLive. On -/-/2015 they withdrew 2 payments from my escrow account for home insurance and Property Taxes. It has been 3 weeks now but neither the county nor the insurance company has received the payments. Also, they withdrew almost $350.00 more than the actual tax bill. I am trying to get my loan transferred to another lender but I ca n't as they require the payments to be made before they can transfer the loan. Every time I call Lender Live, they tell me that they payments have been made and I have to talk to a new person to explain them all over again. I ... |
Lender Live Mortgage loan servicing, payments, escrow account September 27, 2015 - 1 ) Repeated failures to mail the monthly loan statements to our home in time for us to mail payment and make the first of month due date. For example, today is Sunday - - and we have still not received the -/-/- Statement. We pay by check because we always add varying levels of additional principal to our mortgage payment. 2 ) We are also experiencing very long time periods from the date we mail our mortgage payment and the time our payment is shown aas being received by them. Note that because of the above stated problem of not receiving statement in a timely manner, we ALWAYS try... |