Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Lender Live Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Missouri
My mortgage company is LenderLive. On -/-/2015 they withdrew 2 payments from my escrow account for home insurance and Property Taxes. It has been 3 weeks now but neither the county nor the insurance company has received the payments. Also, they withdrew almost $350.00 more than the actual tax bill. I am trying to get my loan transferred to another lender but I ca n't as they require the payments to be made before they can transfer the loan. Every time I call Lender Live, they tell me that they payments have been made and I have to talk to a new person to explain them all over again. I read the reviews about this company and it seems that other people also have had issues with them paying out the bills from escrow. Please help.
Lender Live customer in Missouri
Nov 30, 2015
* Source: CFPB Complaint Database
Lender Live response to complaint:
Closed with explanation
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