Review and analysis of over 14 Conventional Adjustable Mortgage (Arm) complaints against Dovenmuehle Mortgage Inc.
Dovenmuehle Mortgage Inc. consumers have reported over 14 official complaints related to Conventional adjustable mortgage (ARM). Out of the 14 consumer complaints against Dovenmuehle Mortgage Inc., 21% were disputed by the consumer (i.e. the consumer was not happy with how Dovenmuehle Mortgage Inc. responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Dovenmuehle Mortgage Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account November 10, 2015 - As part of an buildings insurance claim I received a check from my insurers made payable to myself and my mortgage servicer ( Dovenmuehle Mortgage of - -, - -, IL ) for $25000.00. I endorsed and forwarded this to my mortgage company as instructed by overnight fedex on -/-/15. I then had an inspection of my property completed which showed the work was - % completed. I was then told I would receive my money, which did not ahppen.. Still no check was forthcoming so I called and was told I would now need another inspection which was completed and I was then told my contracto... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account November 2, 2015 - We sold our house on - -, 2015. Escrow check never came. Called end of -. Said they did not have address. Checks do not get forwarded. Sent letter with new address ( By the way though - they should have all our information ). Still do n't receive check by - -. Call again. Will send 2 day mail after I complain. Send 2 day mail to old address! Get check and call to make sure I can cash. Dovenmuehle says yes. Cash check in - account. Receive another newer check from mortgage company. - gets returned notice check and charges account. Call Dovenmuehle and explain situation. ... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account September 16, 2015 - I refinanced my mortgage with - -. My previous mortgage company was Dovenmuehle Mortgage. My loan was fully funded and paid off on -/-/2015. I then called Dovenmuehle Mortgage and requested the refund of my escrow. They told me that it would be sent within 30 days. I said this was unacceptable as these are collected funds. I asked for the funds to be sent to me sooner and they would not honor my request. Attached is a copy of my transcript with their customer service. PlLoan Number:-Your Name : - -Email Address : ( Send Transcript ) -- Number ( optional ) - -... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account May 21, 2015 - We have a mortgage with Dovenmuehle Mortgage Inc. We had a escrow/impound account set up which taxes and insurance were to be paid out of. On both issues they dropped the ball never did they pay both taxes andinsurance on time. We became delinquent and had to pay for these out of pocketand now wait to be reimbursed. They sat on our $ and drew interest. Wrong! Whats the point of setting up a impound account?? This firm is shady andnever does what they tell you via email or phone that they will do. I incurredlate fees and spent countless hours on the phone to try and remedy everything. ... |