Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Oregon

We sold our house on - -, 2015. Escrow check never came. Called end of -. Said they did not have address. Checks do not get forwarded. Sent letter with new address ( By the way though - they should have all our information ). Still do n't receive check by - -. Call again. Will send 2 day mail after I complain. Send 2 day mail to old address! Get check and call to make sure I can cash. Dovenmuehle says yes. Cash check in - account. Receive another newer check from mortgage company. - gets returned notice check and charges account. Call Dovenmuehle and explain situation. Also ask for escrow accounting. Never give me $5.00 service charge back for returned check. Do n't provide escrow accounting. Not the money but the principle of matter. They sat on over $3000.00 of escrow funds and never attempted to get in touch with us. We have all our banking and insurance through -. Totally disappointed with everyone I dealt with.