Astoria Bank Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 23 Conventional Adjustable Mortgage (Arm) complaints against Astoria Bank

Astoria Bank consumers have reported over 23 official complaints related to Conventional adjustable mortgage (ARM). Out of the 23 consumer complaints against Astoria Bank, 26% were disputed by the consumer (i.e. the consumer was not happy with how Astoria Bank responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Astoria Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


Astoria Bank Mortgage loan modification,collection,foreclosure

August 16, 2016 - My husband and I have mortgage with Astoria Savings. In -, we received a notice from Astoria stating that our mortgage would be increasing due to our 10 ARM. This doubled our mortgage form $2500.00 to about $4800.00. Needless to say, we are unable to make our payments, so we asked for assistance. We were instructed to complete a loan modification application, and submit all of the appropriate documents ( hardship letter, financial information, paystubs, checking and saving acct statements, - statements, etc ). The initial case was being handled by one person, and then we started deal...

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Astoria Bank Mortgage loan modification,collection,foreclosure

August 16, 2016 - We have a buyer for a short sale at market value and - banks, Astoria Bank and - ready to give approval-as long as the other banks sends their written approval first! We are at a standstill for months, with the seller facing foreclosure-because both Astoria and - are waiting for the other to send their short sale approval first!!! HeLP!!!!!!...

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Astoria Bank Mortgage loan servicing, payments, escrow account

August 8, 2016 - - - - I sold the home and paid off the home mortgage with the proceeds from the sale. Astoria Federal Savings, held the mortgage and reports the mortgage as being in - - " closed and paid '' along with another paragraph which states, " account paid for less than full balance. '' This statement makes the impression that I sold for less than the balance of the mortgage or via a short sale. This is anything but the truth ... I paid them every penny and have the IRS tax records which easily shows the record. The only negative on the credit report was the - 30 day late payment posted...

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Astoria Bank Mortgage loan modification,collection,foreclosure

April 18, 2016 - I am disgusted with how Astoria has handled my loan for months. First my loan was denied because i did not qualify for an affordable mortgage payment due to not enough income. Astoria had me re-apply and has and was promised a fair review, however this did not happened. I have provided enough proof to Astoria that my home is severely underwater. This is really stressful because i am tired off all the excuses Astoria has given in order to deny my loan modification. Recently, i was told to participate in any government modification. - also mentioned the only option was to reinstate my loan or...

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Astoria Bank Mortgage loan servicing, payments, escrow account

December 7, 2015 - I have lost my job and do not make any meaningful money to pay the exorbitant mortgage. I have contacted Astoria Federal many times for assistance and modification but they always refuse to modify my mortgage. I was once given a reason that Astoria Federal do not conform to Federal Regulation and are not obliged to help me in any way. I have lived in my house since 2001 and my children and the entire family love our family home, community, schools, and church. I can not afford to loose this house and we love to continue living in this house. It has become our sacred home. Currently, Astoria Fe...

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Astoria Bank Mortgage loan servicing, payments, escrow account

December 1, 2015 - We have had our mortgage with Astoria Federal Mortgage Corp, recently changed to Astoria Bank, since -/-/-. We have had an adjustable rate with this lending institution from day one and have been trying for 10 years to modify our loan to a fixed rate so it does n't continue to adjust yearly. In -/-/- we tried for a modification, but we were denied because of lack of income and the collateral was not sufficient. But we continued to pay our mortgage for the last 10 years and have never missed a payment until -/-/-. On -/-/- our family encountered a true and devastating hardsh...

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Astoria Bank Mortgage credit decision / underwriting

June 3, 2015 - I am writing in the hope that you can assist me in my over yearlong effort to have - - unitsCoordinate to assist me. I thank you in advance for reading my letter. I have a mortgage from - for my condominium in Florida, purchased in -/-/-. Thiswas and remains my property and the one that I hope to retire in with my family. The loan was and remainsan interest only loan for $460000.00 at a rate currently of 3.750 % Like so many other Floridians in the past few years, I faced financial difficulties which put me behind in mypayments for a number of months. Two years ago, I was able ...

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