Review and analysis of over 20 Conventional Fixed Mortgage complaints against State Farm Bank
State Farm Bank consumers have reported over 20 official complaints related to Conventional fixed mortgage. Out of the 20 consumer complaints against State Farm Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how State Farm Bank responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against State Farm Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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State Farm Bank Mortgage loan servicing, payments, escrow account April 5, 2016 - We have a mortgage through State Farm Bank. The beginning of the year they started generating mortgage statements/coupons on the - of the month. Since then every month it takes - 12 days for it to reach us. Our mortgage is due on the - of the month, so the document reaches us about -3 days before our due date. I have called & spoke with - supervisors who basically say there is nothing they can do. When I have requested duplicate documents from the same location they ALWAYS arrive within 4 days. Is there something you can do so that we receive our mortgage payment coupon AT LEAST... |