Review and analysis of over 8 Conventional Fixed Mortgage complaints against Southwest Business Corporation
Southwest Business Corporation consumers have reported over 8 official complaints related to Conventional fixed mortgage. Out of the 8 consumer complaints against Southwest Business Corporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Southwest Business Corporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Southwest Business Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Southwest Business Corporation Mortgage loan servicing, payments, escrow account November 4, 2016 - We sold our home mortgaged through - in -/-/2016. On -/-/2016 a refund of our escrow account was mailed to our old address. Apparently the refund check was deposited by unknown person on -/-/-. We have been trying for several months to obtain a copy of this check in order to file a police report and start the process of actually receiving a refund. The mortgage company customer service department has given us excuse after excuse or flat out not told us the truth about the missing check or where the copy of said check is. We were last told it was mailed certified to our new address ... |
Southwest Business Corporation Mortgage loan servicing, payments, escrow account June 3, 2016 - The defrost mechanism in our refrigerator broke and water was leaking under it without our knowledge. This caused substantial damage to our bamboo flooring. A flooring contractor informed me that we had water damage, but stated he could refinish the floor. After initiating a claim, the mitigation company contracted by our insurance company determined the floors could not, in fact, be refinished. As a result, we had our kitchen floor and a large portion of the adjacent wall ripped out. We have now lived like that for 2 months while we waited for our insurance company to determine an " appropria... |
Southwest Business Corporation Mortgage loan servicing, payments, escrow account August 14, 2015 - My wife and I are in the process of setting up our retirement. I am - and my wife is -. We got this loan on the basis we could pay it off incidentally with our 401K withdrawals. As you know, if we take too much out at once the tax burden is very high, so it was our intention to pay it off as much as possible while we are still working and then do incremental withdrawals from our - and get really serious about closing out the loan when we fully retire. The point is, it was very important that we had a loan without pre-payment penalties. We checked on many levels to insure this when we ... |
Southwest Business Corporation Mortgage loan servicing, payments, escrow account June 24, 2015 - I had an issue last year where hail damaged occurred. I filed a claim with my insurance, and they issued me my first check. They made the check out to myself and SWBC. I sent this into SWBC for endorsements, and was asked to file numerous paperwork. I did that, and they issued me a check for the half of the insurance payment, made out to my roofing company, and myself. However, due to the length that it took them to process the check, I had to switch roofing companies, in order for the repair to be completed in time. I reached out to SWBC and told them I needed to have the check re-issued to m... |