Review and analysis of over 12 Other Bank Product/Service complaints against Commerce Bank
Commerce Bank consumers have reported over 12 official complaints related to Other bank product/service. Out of the 12 consumer complaints against Commerce Bank, 25% were disputed by the consumer (i.e. the consumer was not happy with how Commerce Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Commerce Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Commerce Bank Bank account or service account opening, closing, or management July 26, 2016 - I paid off my car loan five months ago. I have asked 3 times for a lien release. I traded my car to a local dealer who is threatening to repossess my new car because i can not provide them a copy of the title or a lien release on my old car. Each time i call Commerce Bank they tell me that they will process my request and mail it out to me. I called them again today and told them that i need this done today. They refused to accommodate my request and said it would take - to 10 more business days to process the lien release.... |