Western Union Other Bank Product/Service Complaints

Review and analysis of over 14 Other Bank Product/Service complaints against Western Union

Western Union consumers have reported over 14 official complaints related to Other bank product/service. Out of the 14 consumer complaints against Western Union, 21% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


Western Union Bank account or service making/receiving payments, sending money

December 16, 2015 - An impostor faked to a company that fixed my computer remotely. He told me that I was overcharged and that the company moved to -. He wanted to send me a refund into my check card but the security chip on it hampered the move. He asked for my account number to wire the money and I did. I wired $900.00 instead of - I had paid to the company ( - computer repairs ). He called me to say that he send $900.00 into my account and that I could send in $500.00. I went to Western Union - and sent it. ( Tracking number -. Sender - -- . - - of transaction - Receiver -...

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Western Union Bank account or service deposits and withdrawals

July 12, 2015 - I sent a western union ebill ( WU Pay ) for the amount of $260.00 to Western Union which was withdrawn from my account on -/-/15. The should have been available in 1- 3 days. After 3 days, I did n't receive a email confirmation of the funds being available in my western union account. I called - -, - - and - - and was told my funds were not available because my bank did not release the funds. Each day I called I was told they were escalating my issue to the WU department and will be notified in 24 hours ( I never was notified ) .On - -, a representative of my cr...

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Western Union Bank account or service making/receiving payments, sending money

June 11, 2015 - I received a money order from a tenant and misplaced it for over one year, but it was not three years old. It was purchased through Western Union Financial Services. Western Union claims that it is no longer any good and needs to be reissued for a large fee. I understand that a money order in the state of Texas is not abandoned unless it three years old from the date of purchase under the Texas Property Code, Chapter 72 Sub chapter B page 4. It appears that Money order companies makes the own rules and regulation that does not coincide with state and federal laws to rip off consumers because o...

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