RBS Citizens Mortgage Complaints

Review and analysis of over 4 Mortgage complaints against RBS Citizens

RBS Citizens consumers have reported over 4 official complaints related to Mortgage. Out of the 4 consumer complaints against RBS Citizens, 25% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Mortgage Consumer Complaints


RBS Citizens Debt collection disclosure verification of debt not disclosed as an attempt to collect

March 21, 2015 - Charter One Bank & Credit report issue : I received letter in - related to this account. Based on my concerns, I met -/-/- with an Account Specialist at Charter One Back in - - ( - - - ), I believe her name was -. She informed me that this equity loan could not be drawn against any longer. She told me it was not due in full and I could continue to make payment on it to pay it off. I had been paying $ 160/month, but increased the payment with Automatic withdrawal from my Charter Checking to $ 500/month starting in -. I also had issue checking if payment were made an...

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